Atkins is one of the world's most respected design, engineering and project management consultancies. We build long-term trusted partnerships to create a world where lives are enriched through the implementation of our ideas.
As of 2016, Atkins is UK's largest engineering consultancy and the world's 11th largest global design firm. It employs approximately 18,000 staff based in 300 offices across 29 countries and has undertaken projects in over 150 countries
Job Title
Accounts Payable Assistant
Job Description
This new role is in the offshored team within the Finance Shared Services function of an international engineering & design consultancy company.
The shared services team will be co-located with several hundred fee-earning staff in a professional business environment.
The key purpose of the role is to process financial transactions, deal with exception
documents and answer telephone calls and emails from suppliers, the business and
external organisations.
This role has a functional reporting line into the UK-based Accounts Payable (AP) Manager and a local reporting line into the Bangalore based AP Team Leader.
This new position is a great opportunity for the right person to make a positive impact on a dynamic business.
Requirements
Qualifications:
Batchelor's degree
Skills:
Essential:
- Data entry – achieves high levels of accuracy and output, previous data entry experience.
- Familiar with processing financial transactions in a recognised financial environment
- Telephone call handling experience in a finance/call centre environment.
- Computer literate, Microsoft Office ie Outlook, Excel and Word to intermediate standards.
- To have excellent English language skills in both written and verbal form. Must be able to communicate with internal and external customers and colleagues in a professional manner.
- Must have the ability to prioritise workload to achieve daily tasks and meet deadlines.
- Must be organised and able to be flexible, need to recognise different document types and process accordingly.
Desirable:
Accounts Payable Experience
Able to identify problems, take ownership and follow them through to resolution.
Knowledge of JD Edwards.
Experience:
Essential:
At least 3-4 years' experience in an Accounts Payable environment.
Responsibilities
- Responsible for the completion of index fields within eflow to ensure service levels are met
- To input non-OCR documents into JDE and IPM (non sterling and internal documents)
- Liaising with suppliers, business units and Atkins employees to resolve queries.
- Responsible for ensuring the timely and accurate correction of errors identified in BPM.
- Maintaining responses received via the JDE PO and TC databases.
- To deliver exemplary customer service by handling telephone and electronic enquiries in accordance with agreed standards.
- To accurately complete call logging database tickets, recording the history of the call or correspondence and follow up where necessary. (This is vital as information may be needed to back up any legal claims made against the company).
- To deal with correspondence sent to shared mailboxes managed by the team in line with agreed service level agreements.
- To progress items within the declined queue, delivering exemplary customer service by handling telephone and electronic communications in accordance with agrees process, standards and service levels.
- To ensure all items within the declined queue are actioned within 24 hours of the receipt.
The Individual
The successful applicant will be able to demonstrate:
- Team working by willingly co-operating and supporting all team members and appreciating that they are part of a wider team.
- Ability to work well under pressure, deal with multiple tasks and increased workload in a calm and efficient manner.
- Must be able to approach tasks in a logical manner.
Training
The company develops individuals through a portfolio of training and development activities designed to help you make the best of your abilities and talents. These are reviewed with individuals through a six-monthly Performance & Development Review process. We actively support staff in achieving relevant professional
