Assistant Traffic Specialist job in Asheville

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SNC-Lavalin’s Atkins business is one of the world’s most respected design, engineering and project management consultancies. SNC-Lavalin’s Atkins business has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years.

SNC-Lavalin’s Atkins business was ranked as the world’s 3rd largest global design firm by ENR in 2018 with nearly 55,000 employees worldwide. We have the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy.

SNC-Lavalin’s Atkins business is seeking energetic, highly motivated, detail-oriented, self-starters to join our Asheville, NC team as an Assistant Traffic Specialist in our Traffic Management Center.

MAJOR FUNCTION/ROLE

Detects and responds to traffic management data information from multiple real-time sources such as alarms, traffic, flow maps, closed circuit television (CCTV) cameras, video display wall, police radio scanners, phone calls, and other sources; Verifies and classifies traffic events such as congestion, incidents, special events, construction, and device malfunctions using CCTV and coordination with other personnel. Views, creates, modifies, and enables response plans when traffic event is detected. Evaluates and responds to major
incidents in the Managed Lanes by determining lanes blocked, injuries, fatalities, hazmat spills, and estimated incident duration.

Operates pan-tilt-zoom cameras and scans multiple monitors. Activates and changes Dynamic Message Signs (DMS) to include traveler information and to notify travelers of traffic events; Detects and verifies field device failures. Responds to device failure, including actions such as acknowledgement of alarm, viewing and evaluating device, determining location, attempting reset, classifying alarm, recording type, and providing and escalating notification to the TMC manager and field maintenance technicians; Updates traffic information on the 511 website; Manages and operates the reversible Managed Lane systems.

Communicates with the Traffic Operations Manager, and interagency traffic management personnel (including local emergency responder personnel) about traffic management and traffic events; Coordinates with and dispatches the Hero Master Operators, interagency traffic management personnel (such as other TMC operators ), First Responders, emergency personnel, and other private providers) during confirmed incidents,
emergencies, weather events, and special events; Works with SRTA Operators during managed lane reversals to effectively manage the toll operations; Performs other job-related duties as assigned.

JOB DUTIES

Ability to establish and maintain effective relations with all upper management, other departments, state agencies, general public and your fellow peers
Must be able to multi-task, problem solve, and implement innovative processes within a fast paced environment while remaining calm and effective under pressure
Excellent verbal, listening and written communication skills
Type at least 30-35 WPM
Accurately and quickly read maps
Knowledge of local and regional geographical area
Ability to coordinate real time activities and initiate immediate priorities, for self and support
Good teamwork skills and active working attitude required
Excellent customer service skills
Must be able to demonstrate computer skills proficiency, especially with respect to Microsoft Office and other PC based programs;
Ability to navigate Google maps, Waze, and other mapping tools;
Prior experience with Reversible Lane Software is a +plus (Preferably Cameleon or RACS).

EDUCATION AND EXPERIENCE

High School Diploma or equivalent
Must complete 90 day TOC (Traffic Operation Center) training
6 months related experience in dispatch center or 911 operations or comparable experience required
Experience in a position involving public contact and telephone responsibilities preferred
Must be proficient with computer skills.

Atkins offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, legal, hospitalization and other valuable voluntary options; generous time-off programs; flexible work schedules; 401(k) with employer match; professional and career development opportunities through our corporate university, as well as a highly-regarded tuition reimbursement program; and an unmatched culture focused on client-service, quality, and tireless pursuit of excellence in all we do. Atkins is an equal opportunity, drug-free employer
committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability.

Please view Atkins Equal Opportunity Statement here:

http://careers.atkinsglobal.com/File.ashx?path=Root/Documents/north-america-welcome-new-employee/Equal_Opp_Stmt.pdf

SNC-Lavalin cares about your privacy. SNC-Lavalin and other subsidiary or affiliated companies of SNC-Lavalin (referred to throughout as “SNC-Lavalin”) are committed to protecting your privacy.

Please consult our Privacy Notice to know more about how we collect, use and transfer your Personal Data.

By submitting your personal information to SNC-Lavalin, you confirm that you have read and accept our Privacy Notice.

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Middle East

Content type

Blogs

Publish date

04/18/2024

Summary

In the vast expanse of the Saudi Arabian landscape, you’ll find a beacon of innovation, a vision for a better, greener tomorrow. NEOM sits in the heart of the Tabuk province and isn’t just anothe

Preview

NEOM sits in the heart of the Tabuk province and isn’t just another city.

Unlock NEOM careers with AtkinsRéalis

Preview

Middle East

Content type

Blogs

Publish date

04/18/2024

Summary

In the vast expanse of the Saudi Arabian landscape, you’ll find a beacon of innovation, a vision for a better, greener tomorrow. NEOM sits in the heart of the Tabuk province and isn’t just anothe

Preview

NEOM sits in the heart of the Tabuk province and isn’t just another city.

Assistant Traffic Specialist

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This vacancy has now expired. Please see similar roles below...

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