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Business Analyst / Business Process Consultant

  • Job reference: R-027128
  • Sector: Atkins
  • Location: Birmingham



  • Degree level candidate or equivalent significant job experience in role

Essential Criteria – Experience of;

  • Engaging with multiple client teams and documenting their current operation through business process maps
  • Identifying and prioritising client challenges and barriers to change
  • Capturing clients’ requirements, creation of delivery plans, solution options, supporting project delivery through to benefits analysis, tracking and realisation.
  • Working in complex multi-disciplined service-based environments, e.g. Technology, Engineering, Infrastructure, Safety Critical
  • Listening to and translating client needs to support shared understanding
  • Minimum of 2 years in a client-facing role (5 years desirable)

Desirable Criteria

  • Experience in Public Sector, service-based environments.
  • Experience in Transportation Infrastructure domains to support Asset Management (e.g. Highways, Rail, Local Transport)
  • Have experience of working with solution architects and comprehend the business approaches taken to between them and business analysts
  • Experience of working with Service Management Frameworks
  • Supporting industry qualifications, e.g. ITIL, Change Management
  • Project Management skills (PRINCE-II, APMP, Agile)


The Business Analyst is responsible for supporting Project Management and Engagement leads with;

  • Bid and Proposal work, including early engagement with clients
  • Engaging with the client to understand and document their current operations, challenges and barriers to change
  • Analysing & prioritising client requirements into specifications, solution options and delivery plans
  • Collaborating with technical leads/subject matter experts by either leading or supporting delivery of projects
  • Developing opportunities with existing and new clients through engagement at meetings/workshops/conferences

The Individual

You will have demonstrable experience of working with a range of client teams to understand requirements and shape the solution options to address their key challenges. This means you will have excellent communications skills with the ability to understand business needs, listening to their problems to fully understand client issues and the environment in which they work. The ability to develop solid working relationships with clients from a varied background and gain confidence and buy-in to proposed solutions is a must. You will have the ability to innovate strategically with a passion for keeping abreast of developments and their applications, and shape delivery within tightly constrained technical and business environments.


Atkins develops individuals through a portfolio of training and development activities designed to help you make the best of your abilities and talents. These are reviewed with individuals through an annual appraisal process. We actively support staff in achieving corporate membership of relevant institutions.

Additional Information

Our working environment and offices reflect our modern approach to asset management.

You’ll benefit from our promotion-from-within policy and enjoy an exceptional rewards and benefits package including forward-thinking flexible working options to ensure that working with us works for you.

In our experience, diverse teams provide the best mix of skills and experience needed to deliver what our customers want, so we’re committed to equal opportunities for everyone’s benefit.

Our people