Creative Design Account Manager

Due to recent growth, we are looking to recruit an account manager to join our Birmingham studio.

You will be responsible for supporting the National Creative Account Manager in growing and developing the account management function within Creative Design. It’s a great opportunity to help build a new team that is bringing real added-value to their projects and clients.

You will need to be a real team player who enjoys working in a dynamic working environment, be pro-active and be a challenger of briefs and outputs to ensure we’re always delivering the best outcome for our clients.

A typical day could be managing an animation for an internal campaign, reviewing wireframes for an innovative tool that improves public consultations, showcasing our virtual reality environments to clients and meeting with High Speed Rail to develop their new brand.
We currently work with clients such as High Speed Rail, Transport for London, East West Rail, Ministry of Defence, Highways England, EDF Energy, Faithful and Gould, the University of Edinburgh and internal communications.

About Creative Design
Creative Design is not your typical in-house team. We are a proactive and creative team of over 55 designers, developers, visualisers, filmmakers and immersive media specialists integrated into the heart of Atkins.

Our expertise spans a range of creative disciplines, from traditional identity design to virtual reality and interactive platforms. We work collaboratively with Atkins’ teams and external clients, to get to the heart of a problem, adding value and innovation to every project.

Our design principles underpin everything we do. We’re problem solvers who are excited by working together to find a solution. We create bespoke communications which focus on bringing meaning to content, make information more accessible and add value to projects. We create and implement viable concepts that utilise technology in a way that enhances outcomes and creates efficiencies. We invest in innovation and focus on upcoming technologies.

This role reports into the National Creative Account Manager

Responsibilities

• Project-managing and delivering end-to-end projects and performance
• Monitoring timelines and budgets and reporting on these regularly to the National Creative Account Manager and the client
• Managing the day-to-day relationship with clients, building and maintaining strong working relationships so that they trust and value your opinions
• Liaising with clients regularly (responding to briefs, attending meetings, status reporting, information seeking, managing milestones and approvals)
• Identifying and resolving issues before they arise
• Giving strategic advice to clients based upon previous experience
• Planning and leading presentations
• Working collaboratively with other agency teams, including design, UI, developers, 3D visualisers, immersive media, motion and film 
• Supporting the overall promotion of Atkins Creative Design via showcases, client conversations and the internal communication tools; Yammer and Slack