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Customer Address Book and Litigation Administrator

  • Job reference: GDH000009
  • Sector: Management Consultancy
  • Location: Bangalore
This vacancy has now expired

Why not...

 Atkins is one of the world's most respected design, engineering and project management consultancies. We build long-term trusted partnerships to create a world where lives are enriched through the implementation of our ideas.
As of 2016, Atkins is UK's largest engineering consultancy and the world's 11th largest global design firm. It employs approximately 18,000 staff based in 300 offices across 29 countries and has undertaken projects in over 150 countries


Job Title

Customer Address Book and Litigation Administrator

Job Description

This new role is in the offshored team within the Finance Shared Services function of an international engineering & design consultancy company.  The shared services team will be co-located with several hundred fee-earning staff in a professional business environment.   

Key aspects of the role:

  • Responsibility for accurate customer set-up and integrity of customer data
  • Production and basic interpretation of credit reports
  • Monitoring credit scores and advising the business where clients fall into a ‘high risk’ category
  • Undertake administration tasks to support the SSF Litigation Team
  • The role reports into the Cash Allocation & Customer Address Book Team Leader

This new position is a great opportunity for the right person to make a positive impact on a dynamic business.  



  • Batchelor’s degree

Essential Criteria

  •  Excellent English (spoken and written)
  • At least 3-4 years’ experience in Accounts Receivable
  • Familiarity with credit reports in order to interpret
  • Good understanding of legal entities and company structures
  • Familiar with processing financial transactions in a regconised accounting package
  • Excel intermediate level.  Must be able to complete spreadsheets and maintain data where required
  • Outlook intermediate level required in order to communicate with internal and external customers
  • Good working knowledge of Microsoft word

Desirable Criteria

  • Basic understanding of legal processes in a debt recovery environment (litigation, bankruptcy)


  • Create new client accounts and link to parent company and any other family where necessary
  • •eview customer address book integrity reports and correct any anomalies.
  • Administer the production of credit reports and provide basic interpretation to the Atkins project managers
  • Update all credit scores in JD Edwards daily
  • Update CreditSafe numbers in JD Edwards weekly
  • Communicate with the business where clients move into a ‘high risk’ category
  • Deal with any relevant queries raised by customers
  • Ensure that all tasks are carried out efficiently and to the prescribed standard and timescales
  • Ensure that certain SSF Litigation team processes are up to date and accurately documented
  • Undertake the administration for the SSF Litigation Team including the SSF Legal mailbox

The Individual

  • First rate organisational skills
  • Strong communication skills and the ability to liaise confidently with senior personnel across the business
  • Excellent attention to detail, particularly with regard to the names of companies and distinguishing between legal entities
  • The ability to use your own initiative when making decisions and reporting to the business during busy periods
  • Confident team player
  • Task focused


Atkins develops individuals through a portfolio of training and development activities designed to help you make the best of your abilities and talents.  These are reviewed with individuals through an annual appraisal process.  We actively support staff in achieving corporate membership of relevant institutions.


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