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HR Systems & Innovation - Senior Consultant - FTC role

  • Job reference: R-028651
  • Sector: Atkins
  • Location: Epsom

SNC-Lavalin is going through an exciting period of change.  A Canadian listed engineering and construction firm, on July 2017 they acquired the UK engineering consultancy Atkins bringing with it a great opportunity to re-position the SNC-Lavalin brand in the eyes of our markets and ahead of our competitors.  The combined group now has approximately 50,000 employees around the world and both Atkins and SNC-L’s offerings combined give us the opportunity to continue our growth.  The future of engineering and construction is in the greater use of data, combined with technologies to deliver our services more efficiently and bring different offerings to our clients.  From apps, virtual reality and artificial intelligence, to mobility as a service and digital asset management, we are combining our traditional engineering skills with technology to fundamentally change the way we do things. 

The work of the HR Services Team is key to supporting the business, line managers and employees in all things HR. This team provide the HR face to the business.  HR Services need to be delivered with passion and commitment providing a consistently great customer experience whilst ensuring excellent services are delivered and compliance requirements met. The Services Team includes responsibility for HR Systems and Innovations – how can systems, processes and data be optimised to make the service even better and take a pro-active approach to lead not just respond to business requirements.

This role is currently being advertised as 12 months FTC covering Maternity.

The HR Systems & Innovation Senior Consultant is responsible for managing and implementing new and change requirements to corporate HR Systems’ products, including Workday, ServiceNow and, Oracle, to support business needs and drive systems process optimisation.  The role will also involve supporting Operational HR projects from an HR Systems perspective.

  • Build excellent working relationships with HR teams, Business Leaders, key stakeholders and employees
  • Ensure current statutory and legislative requirements are being complied with in all systems, processes and data activity
  • Support the HR Systems & Innovation Manager to ensure Continuous Improvements (CI) requirements are proactively driven to optimise HR systems functionality and deliver HR solutions that best meet HR Services needs and the onward business requirements they support
  • Ensure document control managed in-line with HR Protocols
  • Provide support to HR Services on all systems, data, process and project activities to drive through change and implement improvements whilst maintaining BAU service levels
  • Support the HR Services Leader and provide advice to the business in leading and driving improvements and CI initiatives, liaising with business stakeholders
  • Coaching and development of HRC services teams around HR systems, data and processes ensuring that HRC is competent in HR systems, data and process requirements
  • Flexible in managing workload to support the HR Services teams in any ad hoc activities that may need to be prioritised
  • Ensure all system, process and data developments, and changes are communicated effectively to HR Services teams, coordinating any resulting training required
  • Work pro-actively to support and deliver excellent customer experience
  • Manage the performance and development of HR Systems & Innovation Advisor/s
  • Support the HR Systems & Innovation Manager in planning, developing and implementing HR system change requests, system upgrades and testing activities.
  • Work on various systems, process and data related activities, projects and ‘Agile teams’ engaging with the wider HR Services teams to ensure the necessary involvement
  • Participate in HR Services team meetings contributing on systems, data and process topics
  • Participate in HR Services Governance Forums attending as appropriate to ensure systems and improvements are managed effectively

  • Focus for this 12 month fixed term contract will include embedding Workday (implemented March 2019), supporting on ServiceNow implementation including roll out of a manager knowledge base and development of the HR Catalogue and portal.


    Qualifications and Experience

    • BA/BSc Hons Degree desirable
    • Whilst CIPD would be advantageous, we would consider HR Experience
    • HR Systems, Process and Data knowledge across end-to-end HR Operations


    • Experience of using and supporting Workday, ServiceNow and Oracle E-Business suite essential
    • Excellent written and oral communication skills to include strong presentation skills
    • Outstanding customer focus and the ability to manage customer requirements through a partnership approach
    • Ability to build strong working relationships/networks with all stakeholders and maintain a high degree of integrity
    • Experienced and confident in balancing and prioritizing business and service needs
    • Proactive “can-do” attitude and approach, flexible to the demands of a changing business environment
    • Senior team member with the ability to prioritise business requirements appropriately and to work and think collaboratively in a shared service environment
    • Experience of managing and running successful projects desirable
    • Develop own knowledge and that of their team to keep up to date with HR systems, process and data policy and documentation changes
    • Ability to handle sensitive situations within data protection legislation
    • Ability to drive improvement through the assessment of existing systems and processes and implementation of new system functionality and processes.
    • Previous experience of working in a shared service environment
    • Up-to-date with process and technology trends and innovation and shares knowledge with the team applying new thinking to drive improvement
    • Knowledge and understanding of lean process management and Continuous Improvement (CI) techniques desirable
    • Has worked with off-shored service delivery in an HR Systems capacity desirable
    • Training
      Atkins develops individuals through a portfolio of training and development activities designed to help you make the best of your abilities and talents. These are reviewed with individuals through an annual appraisal process.  We actively support staff in achieving corporate membership of relevant institutions.

    • Rewards and benefits: 

      Atkins offers a fantastic range of benefits, which you can tailor to suit your own health, wellbeing, financial and lifestyle choices. 
      All the information you need to know is available on our dedicated benefits portal; your reward, which is available to access 24/7 from any device: 
    • Security Clearance: 
      This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary it will be discussed with you at interview.

      If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance

    • ATKINS, part of the SNC Lavalin Group, is committed to having a diverse and inclusive workforce. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.

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