IT Business Partner
- Cities & development, Clean power, Oil & gas, Security, aerospace & defence
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IT Business Partner
About the Role:
We are looking for a hands-on individual, experienced in IT
management dealing with a diverse and complex applications (ERP, cloud, on
premise, etc) and technology ecosystem between two top tier industry players in
the Power and Utilities space for the purposes of a newly established enterprise.
As a Business Partner you will be responsible for delivering and
maintaining the company's Integrated IT Ecosystem. You will ensure that the
various IT service teams work collaboratively with stakeholders to deliver
effective integration, and to maintain and implement the required supporting applications
and technology. You will work with other IT leadership to ensure the service
level agreements are being met and supporting the business. The IT Business
Partner (ITBP) has the overall responsibility to serve as the strategic
interface with assigned business units or functional area for the purpose of
business technology strategy development, solution discovery, service
management, risk management and relationship management.
The ITBP serves as the business relationship link between business
units and IT at the executive level. The ITBP provides highly valued strategic
consulting level support and guidance through key IT initiatives. They
communicate decisions, priorities and relevant project information to
appropriate levels of staff regarding business unit requests and projects and
initiatives. They proactively share knowledge of technology risks and
opportunities to build competitive advantage and improve efficiency and
effectiveness of business units. They partner with business leadership and
other key stakeholders to define opportunities and identify and prioritize
projects based on predefined criteria (e.g. return on investment, productivity,
compliance).
ITBPs are proactive and anticipatory in their thinking. They are, by nature, driven and provide significant value to business units. ITBP’s facilitate the investment intake process and the high level planning and execution of business initiatives through the use of technology. They serve a lead role in enabling the business to achieve their objectives through the effective use of technology.
ESSENTIAL DUTIES AND
RESPONSIBILITIES
·
Manage the integration of the IT
Ecosystem (cloud and on premise applications and technologies services) between
companies into an enterprise end state. On completion of integration to an end
state ensure that the supporting IT service support is delivered as per agreed
upon SLAs to both the employees and various offices.
·
Monitor operational changes to the
business, and help management align on priorities to ensure IT service levels
scale accordingly with volume, driving continuous improvement of the IT service
portfolio against strategic objectives.
·
Work with a team of IT professionals
and provides them with guidance to ensure action and accountability for their
assigned work and fosters a collaborative environment between your Company and
vendors.
·
Manage the day-to-day operational and
tactical aspects of multiple software development conversion projects ensuring
any coordination with the Business is managed in a proactive posture. Coordinate
with IT partners the enterprise architecture to understand any new IT services
that will impact your business. As these changes are implemented coordinate
with the business for the delivery and acceptance of these information changes.
·
Responsible for the development and
implementation of solution roadmaps and to ensure successful introductions
across the organization and with customers.
·
Assist in the development and
maintenance of standard procedures, manuals and technology policies, managing
all change control procedures and performing periodic audits to ensure
adherence to IT policies and procedures as they impact the support to your
business.
·
Collaborate with management to develop
annual budgets for respective business areas.
·
Develop solution concepts and business
cases for new investments.
·
Perform business analysis and prepare
recommendations and business plans as needed.
·
Create and analyze relevant information
and develop recommendations that they present to senior management.
·
Act as the key liaison across all
functional areas, including business units, the information technology
department, and outside vendors.
·
Possess a broad knowledge of most technology
and business resources and use them to effectively coordinate team members and
external resources.
·
Create shared vision of their
respective solutions and facilitate decision making and arbitration relating to
trade-offs both within and between different solution platforms. Develop and
implement sound rationale for portfolio management and managing system
phase-in-phase-out plans, proactively anticipating gaps and overlaps within the
portfolio.
·
Create consensus with other functions
as to the timing of solution introductions and withdrawals.
·
Oversee the launch of solutions and
help to maximize the positive impact on the organization.
·
Identify, screen and evaluate new
solution opportunities to address unmet (internal and external) customer needs.
·
Partner with key staff members to
create strategic business plans.
·
Possess strong analytical skills,
including an understanding of business economics and financial resources.
·
Utilize the appropriate technologies
and ensure that customers have the solutions they need, when they need them,
and in the media best suited to their requirements.
·
Collaborate with IT partners to ensure
solution compatibility with company standards.
·
Collaborate with the Project Management
Office on the intake process and prioritization of candidate projects across
the company.
OTHER DUTIES AND RESPONSIBILITES:
·
Participate in strategic and budgetary
planning processes, prepare and administer work unit operating budgets; provide
recommendations on desired policies and goals and implement new/revised
programs according to established guidelines.
·
Participate in field research in
pursuit of new solutions and to evaluate the applicability and usefulness of
current solutions.
CUSTOMERS (Internal and
External), Business Units (e.g., Capital Projects, Engineering, Construction,
Sales, Supply chain teams, HR, Finance), and key vendors
EDUCATION and EXPERIENCE:
·
Bachelor’s or Master’s Degree in
Computer Science, Business Administration, or other related field or equivalent
work experience, or 10 to 12 years of IT and business/industry work experience,
with at least 3 years of leadership experience and 5 years developing and
executing strategic plans and/or project portfolios or an equivalent
combination of education and experience.
·
7+ years of experience managing an
integration team, or other supervisory experience.
·
4 years of experience in application
design/architecture, integration architecture development, and enterprise
application integration.
·
Expert level ability to build a
collaborative working relationship with various internal and several external
stakeholders.
·
Competent in new technology evaluation
and should be able to support technical change management.
·
Ability to perform initial functional
requirements analysis and business process analysis to assist the Business in
defining their needs
·
Understanding of Project Delivery
methodologies and supporting software development processes.
· The incumbent must possess strong business acumen. Knowledge of French
is an asset.
REQUIRED LICENSES, CERTIFICATES OR KNOWLEDGE:
·
Strong written and oral communication skills
·
Strong organizational skills.
·
Ability to plan strategically
·
Knowledge of and experience with the
Project Management Institute
ADDITIONAL DESIRABLE QUALIFICATIONS:
· Strategic thinking and planning
·
Operational excellence, Lean experience
·
Teaming and collaboration orientation
·
Problem solving
·
Performance driven
·
Learning orientation
·
Public speaking
·
Effective written/verbal communication
skills
WORKING ENVIRONMENT:
·
Some overtime or adjusted hours
required
·
Moderate to high travel required
Are you ready to take the next step in your career?
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