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Office Management & IT Specialist

  • Job reference: ME-006226
  • Sector: Buildings, Construction, Rail
  • Location: Saudi Arabia

We are looking for an experienced person for Office Management & IT Specialist for our Rail project based in Riyadh.


Responsibilities

  • Maintain regional services excellence in delivering service levels in the area of desk side support services
  • Provide Hands and Eyes Support within data centres and server rooms
  • Responding within SLA to user requests and logged incidents
  • Works as directed by Local IS Manager to maintain / enhance desk side services Providing Cover for the local IS Manager as and when required

SNC Lavalin's Atkins business is one of the largest multidisciplinary, multi sector engineering design consultancies in the world and is part of the SNC Lavalin Group.

As one of the world’s most respected design, engineering and project management consultancies with a leading track record in the defence sector, Atkins are ideally placed to respond to this market. We have a broad establishment and proud, 50 year history throughout the Middle East region.

We provide a full range of design, engineering and project management services for buildings, transportation and other infrastructure programmes.

Atkins in the Middle East now employs around 2,000 staff serving Gulf clients across all market sectors from offices in Abu Dhabi, Al Ain, Doha, Dubai, Jeddah, Kuwait City, Manama, Muscat, Riyadh, and Sharjah.



Requirements

  • Must be service oriented and have a good understanding of end-to-end processes and working within service level agreements
  • Must have a high level of English, able to communicate with all levels of the business
  • Must have minimum of 8 years’ experience
  • Knowledge of cloud technologies is desirable
  • Direct customer liaison and be able to communicate at all levels within the company
  • Must demonstrate a good understanding of the importance of teamwork and planning in delivering excellence
Qualifications
  • ITIL Certification

Rewards & Benefits
We offer an excellent package which includes
  • A competitive salary
  • Transportation allowance
  • Medical and life insurance cover
  • 22 calendar days annual leave
  • Medical and life insurance cover
  • Company gratuity scheme
  • Discretionary bonus scheme
  • Annual flight allowance to point of origin
  • Employee Assistance Programme – 24 hour free advice on financial, legal and family care specialists and also access to personal health, fitness and nutrition consultants

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