Security Support Services Engineer(Cofense, Zero Trust, Elastic Security, Azure)
- Gurgaon
Are you ready to take the next step in your career?
Apply for this roleWe’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in key strategic sectors such as Engineering Services, Nuclear, Operations & Maintenance and Capital.
News and information are available at www.atkinsrealis.com or follow us on LinkedIn.
Our teams are proud to deliver on some of the most prestigious projects across the world. It's thanks to our talented people and their diverse thinking, expertise, and knowledge. Join us and you'll be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise.
When it comes to work-life balance, AtkinsRéalis is a great place to be. So, let's discuss how our flexible and remote working policies can support your priorities. We're passionate about are work while valuing each other equally. So, ask us about some of our recent pledges for Women's Equality and being a 'Disability Confident' and 'Inclusive Employer’.
Background
- This position sits within the Security Support Services Team, part of the IT Security function. The Security Support Services Team is a multi-disciplinary team to support the different products and services provided by the Security function.
Job Details
Purpose of the Role:
- The Security Support Services Engineer position is a hands-on role providing a broad range of support services across the Security product set. Working within the team, you will provide support through proactive monitoring of our services, responding to alerts received via our monitoring systems, resolving incidents assigned to our queues, implementing customer requests, delivering on projects tasks, threat hunting and investigations, cloud management and system configuration.
- This role would suit an individual who is looking to gain experience within a 3rd line support environment and a career in Security. We are looking for someone who has experience troubleshooting issues within a large organisation. The successful candidate will be dynamic, inquisitive, analytical and be able to come up with smart solutions. We are looking for a real problem solver.
- Key Deliverables/Responsibilities
- Management and completion of catalogue requests and project tasks assigned to the team.
- Responding to incidents, including root cause analysis for a “Fix Once” approach.
- Monitoring and triage of security related alerts and events from different monitoring systems.
- Security and account investigations, routing out the true root causes.
- Collaboration with the broader Security team, other IT functions and OEM / vendors, for problem resolution and knowledge sharing.
- Perform Ad hoc tasks from the Security Practices; Security Architecture, Security Architecture, Connectivity and Endpoint, Identity and Access Management.
- Identify and make recommendations on improvements to security processes.
- Adhere to ITIL best practice procedure in relation to all aspects of change and configuration management.
Experience Required (Essential)
- Proactive work attitude, ability to work independently while still acting as part of a team.
- Problem solving, a desire to maintain a “Fix Once” approach.
- Experience with designing and writing troubleshooting guides, playbooks, knowledge base articles for support teams.
- Proven analytical and creative problem-solving abilities.
- Great communicator, ability to convey technical information in a non-technical way.
- Capable of providing support and training to upskill team members and support teams.
Experience Required (Desirable)
- Understanding of enterprise IT.
- Advanced Excel skillset and familiarity of manipulating data sets.
- Scripting with PowerShell. Automating administration-based tasks.
- Knowledge of monitoring & reporting based systems, ideally SCOM / SOC Tools.
- Experience of triaging security events in a SIEM and identifying / analysing phishing emails
- Experience of server build processes, both physical and virtual.
- Managing, supporting, and monitoring a Windows based operating systems
- Networking fundamentals and troubleshooting.
- Familiarity with: Cloud Platforms (Azure), Zscaler, Varonis, Vulnerability Management, MS Security tools (Defender), the concept of Zero Trust, Privilege Access Management, Multi-Factor Authentication, Phishing, Cofense, Elastic Security, and Active Directory.
- Behavioural Competencies
- Desire to broaden knowledge in Security technologies and practices.
- Focus on customer satisfaction.
- Strong analytical and investigative skills.
- Proven experience of delivering process efficiencies and improvements.
- Clear and fluent English (both verbal and written).
- Ability to build and maintain efficient working relationships with remote teams.
- Demonstrate ability to take ownership of and accountability for relevant products and services.
- Ability to plan, prioritise and complete your own work, whilst remaining a team player.
- Willingness to engage with and work in other technologies.
What We Can Offer You
- Varied, interesting and meaningful work.
- A hybrid working environment with flexibility and great opportunities.
- Opportunities for training and, as the team grows, career progression or sideways moves.
- An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual.
Why work for AtkinsRéalis?
We at AtkinsRéalis are committed to developing its people both personally and professionally. Our colleagues have the advantage of access to a high ranging training portfolio and development activities designed to help make the best of individual’s abilities and talents. We also actively support staff in achieving corporate membership of relevant institutions.
Meeting Your Needs
To help you get the most out of life in and outside of work, we offer employees ‘Total Reward’.
Making sure you're supported is important to us. So, if you identify as having a disability, tell us ahead of your interview, and we’ll discuss any adjustments you might need.
Additional Information
We are an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
We care about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data.
Link: Equality, diversity & inclusion | Atkins India (atkinsrealis.com)
Are you ready to take the next step in your career?
Apply for this rolePreview
Middle EastContent type
BlogsPublish date
04/29/2024
Summary
As a hub of diversity and multiculturalism, the UAE boasts a thriving economy with rapidly growing infrastructure. Steering away from a reliance on oil and toward cutting-edge innovation, the UAE is
Preview
Middle EastContent type
BlogsPublish date
04/29/2024
Summary
As a hub of diversity and multiculturalism, the UAE boasts a thriving economy with rapidly growing infrastructure. Steering away from a reliance on oil and toward cutting-edge innovation, the UAE is
Related job roles
Salary
Location
Denver
Job Type
Full Time
Career Area
Construction
Category
Permanent
Location
Denver
Description
Why join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of makin
Reference
R-110462
Expiry Date
01/01/0001
Salary
Location
Brossard
Job Type
Full Time
Career Area
Business management
Market
Transportation
Category
Permanent
Location
Brossard
Description
Superviseur(e), Poste de contrôle centralisé Les superviseurs du Poste de commande centralisée (SPCC) assument la responsabilité globale du Poste de commande centralisée et des services qu'ils fournis
Reference
R-111928
Expiry Date
01/01/0001
Salary
Location
Saskatoon
Job Type
Full Time
Career Area
Natural sciences
Market
Environment & geoscience
Category
Permanent
Location
Regina
Saskatoon
Description
Vegetation Ecologist Are you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwide?
Reference
R-107672
Expiry Date
01/01/0001
Salary
Location
Chicago
Job Type
Full Time
Career Area
Project controls
Market
Project, programme & cost management
Category
Permanent
Location
Chicago
Description
Why join us? We are hiring! AtkinsRéalis is seeking a Lead Scheduler to join our Chicago, IL. office.It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to
Reference
R-114451
Expiry Date
01/01/0001
Salary
Location
Epsom
Job Type
Flexible Working
Full Time
Career Area
Railway signalling
Market
Transportation
Category
Permanent
Location
Epsom
N/A
Description
Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and together we face our clients' problems head-on. It'
Reference
R-108728
Expiry Date
01/01/0001
Author
Vinayak DaddiAuthor
Vinayak DaddiSalary
Location
Boucherville
Job Type
Full Time
Career Area
Engineering (Other)
Category
Seasonal
Location
Boucherville
Description
Technicien(ne) en génie civil (matériaux)La division Matériaux est présentement à la recherche de technicien(ne)s de chantier en ingénierie des matériaux pour nos bureaux de Boucherville, Québec, afin
Reference
R-114493
Expiry Date
01/01/0001
Salary
Location
Grand Rapids
Job Type
Full Time
Career Area
Operations & maintenance
Market
Transportation
Category
Permanent
Location
Grand Rapids
Description
Why join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of makin
Reference
R-113361
Expiry Date
01/01/0001
Salary
Location
Norman
Job Type
Full Time
Career Area
Structural engineering
Market
Cities & development
Category
Permanent
Location
Norman
Description
Why join us?It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of making
Reference
R-110138
Expiry Date
01/01/0001
Salary
Location
Austin
Job Type
Part Time
Career Area
Civil engineering
Category
Permanent
Location
Norman
Austin
Dallas
Houston
Tyler
Description
Why join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of makin
Reference
R-098409
Expiry Date
01/01/0001
Salary
Location
Austin
Job Type
Full Time
Career Area
Project management
Market
Transportation
Category
Permanent
Location
Norman
Austin
Dallas
El Paso
San Antonio
Tyler
Description
Why join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of makin
Reference
R-088047
Expiry Date
01/01/0001
AtkinsRéalis
Talent community
Would you like to know more? Not ready to apply? Join our talent community to stay connected and engaged with us at AtkinsRéalis.
Find out more