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Senior Account Manager

  • Job reference: IF-002830
  • Sector: Buildings, Information Communications, Infrastructure, Urban Development
  • Location: Bristol
This vacancy has now expired

Why not...

Due to recent growth, we are looking to recruit a Senior Account Manager to join our Bristol Creative Design studio to focus on the Oil, Gas and Nuclear markets.


Our Bristol studio comprises designers and developers who focus on our Virtual Reality, Augmented Reality and digital products. They’ve made strong headway, working with internal staff and clients such as EDF and National Grid to develop tools that use technology to improve how we design, consult and manage our projects. For example:
- Virtual Reality to create immersive design reviews and health & safety training
- Engaging public consultation and communications tools to enable the public to visualise, understand and feedback on proposed plans
- Real-time data visualisations and dashboards to improve project management


We’re looking for a Senior Account Manager who can build upon our relationships and work within a dynamic working environment to pro-actively challenge our briefs and outputs. Ensuring we’re always delivering the best outcome for our clients. Our team are passionate and strive to always innovate, however need a guiding hand to ensure we’re meeting our business goals and delivering on time and on budget.

You will be responsible for supporting the Head of Account Management in growing and developing the account management function within Creative Design. It’s a great opportunity to build a new team that’s bringing real added-value to their projects and clients. We’re currently a team of four based across the UK within a creative team of over 70, with plans to expand in 2019.

About Creative Design
Creative Design is not your typical in-house team. Based in seven offices across the UK, we are a proactive and creative team of over 70 designers, developers, visualisers, filmmakers, animators and immersive media specialists integrated into the heart of Atkins.

Our expertise spans a range of creative disciplines, from traditional identity design to virtual reality and interactive platforms. We work collaboratively with Atkins’ teams and external clients, to get to the heart of a problem, adding value and innovation to every project.

Our design principles underpin everything we do. We’re problem solvers who are excited by working together to find a solution. We create bespoke communications which focus on bringing meaning to content, make information more accessible and add value to projects. We create and implement viable concepts that utilise technology in a way that enhances outcomes and creates efficiencies. We invest in innovation and focus on upcoming technologies.

Reporting into the Head of Account Management, you will be responsible for the following:
• Project-managing and delivering end-to-end projects and performance
• Monitoring timelines and budgets, and reporting on these regularly to the Head of Account Management and the client
• Managing the day-to-day relationship with clients, building and maintaining strong working relationships
• Liaising with clients regularly (responding to briefs, attending meetings, status reporting, information seeking, managing milestones and approvals)
• Identifying and resolving issues/risks before they arise
• Giving strategic advice to clients based upon previous experience
• Planning and leading presentations
• Working collaboratively with our teams, including design, UI, developers, 3D visualisers, immersive media, motion and film
• Supporting the overall promotion of Atkins Creative Design via showcases, client conversations and the internal communication tools; Yammer and Slack

Required Experience
• Minimum of 4 years’ experience as a Project Manager / Account Manager
• Within the Bristol studio, we have a strong immersive media team who focus on the development of tools using technology such as Virtual Reality and Augmented Reality. Any previous experience of managing projects of this nature would be advantageous
• As we’re a national team with offices and resource in multiple locations, you will need to be able to co-ordinate local and remote teams to deliver the best solution for our clients, across multiple disciplines (e.g. branding, events, print, digital)
• Excellent project management skills, with experience of managing budgets, estimates and schedules
• Strong client management skills with the proven ability to add value to clients
• Excellent written and oral skills
• Strong problem-solving/troubleshooting skills
• Ability to challenge brief and outputs
• Experience of running projects of £50k + from start to finish

• Oil, Gas or Nuclear market experience
• Digital, in particular VR and AR experience would be advantageous

The role will be based in Bristol with occasional travel in the UK required.

Creative Design in the press:  

Thinking of joining us?
We offer a fantastic range of benefits to choose from, which you can tailor to suit your own health, wellbeing, financial and lifestyle choices.

Please check the Link below:  

This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary it will be discussed with you at interview.

If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.

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