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Senior HR Associate

  • Job reference: GN0000520
  • Sector: Support Services
  • Location: Bangalore
This vacancy has now expired

Why not...

As a provider of multi-disciplined technical services to the built environment, Atkins is committed to design excellence in the delivery of first class solutions which combine innovation, imagination and best practices.


The HR Centre is accountable for delivering consistent, high quality, and efficient centralized services to Employees, Managers & Senior Human Resources Communities.


The Atkins Resourcing Centre of Expertise has vacancy for a Senior HR Associate to support Middle East & Africa Region.


This role will provide an opportunity to work with a range of Atkins’ businesses and will be focussed on supporting either New Hires, LifeCycle Management, Leavers or Reporting & Analytics Team



Working within this function, your primary roles & responsibilities will be:

  • Providing resolution to employee and manager inquires as well as transactional and operational support to Senior Human Resources Managers (SHRM’s) and HR Knowledge Centers for specialized services
  • Additional areas of functional expertise may include Employee Separation (Voluntary or Redundancy), Employment Letters, Salary Increase Letters, HR Program Support (Employee Data Management) & Scheduled & Ad-Hoc Reports
  • Performs established HR processes with accuracy and ensures completion in an efficient & timely manner
  • May have to work extra hours when volume goes up or if need arises in the team


Duties & Responsibilities:

  • To work cross functionally with Tier 2 teams (Middle East & Africa) to resolve inquiries
  • Develops resolutions to complex glitches that require frequent use of creativity
  • Uses judgement within broadly defined policies and practices. Anticipates change and directs or redirects efforts
  • Strong knowledge of performing various reports through excel & coming up with analysis
  • Should be able to build and run a variety of scheduled and Ad-Hoc reports
  • Ensures compliance with requirements established by company procedures, local government regulations, and audit requirements
  • Offers mentoring and guidance to other team members as & when required 
  • Develops projects / processes that are of a large, cross-functional scope and align with Shared Services Management strategy
  • Drives strategic direction of HR Shared Services to scale and to align with corporate goals
  • Produces new process improvement techniques and services across HRSS
  • Identifies future improvement opportunities based on process management indicators and metrics
  • Drives business awareness of quality/process methodology. May complete quality assurance checks for designated functional expertise
  • Participates in enterprise wide redesign initiatives that will encompass end to end analysis and future state redesign that requires deep process knowledge of HR processes and procedures
  • Provides insight to Centre of Excellence Teams / Senior Human Resources Managers on how to leverage technology for self-services as well as insight to additional/value-add services provided by HRSS
  • Drives process improvement initiatives for functional area of expertise
  • Work is accomplished with little or no supervision
  • Highly knowledgeable of numerous tasks/procedures
  • Builds knowledge base repository for variety of functional questions/inquiries, captures known answers and trains other team members
  • Escalation point of contact for complex inquiries & provides resolution for a wide variety of issues for a variety of HRSS situations.

Skills:

 

  • Must possess good working knowledge on Workday HRMS
  • Ability to Analyze Information & Draw Accurate Conclusions
  • Ability to Work Effectively with the Reporting Manager & Senior Management
  • Possessing End-To-End Accountability & Taking Ownership in Different Circumstances of Day-to-Day Operations
  • Ability to Execute Shared Services Requirements in A Speedy Manner
  • Always Customer / Stakeholder Focused
  • Attention to Details & Accuracy Oriented
  • Ability to Drive Accurate and Make Timely Decisions
  • Good Interpersonal skills
  • Good Cross-Functional skills
  • Conflict Resolution Skills
  • Project Management Skills


Experience Required:   8+ years relevant experience, or equivalent


Organization Structure & Reporting:


Reporting to the Manager, HR Shared Services, Human Resources – Middle East & Africa


This role is based in Bangalore, India


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