Senior Infrastructure Engineer (Computing Services)

Essential Technical Requirements

• To be considered for this role you must be able to demonstrate 10 years’ experience with:

• Proven experience of a wide range of server hardware including HP (rack mount and C7000 blade chassis), Cisco UCS and Dell.

• Microsoft Windows Server Operating Systems.

• VMWare Virtual Environments (vSphere 5.x/6.x).

• Citrix XenApp and XenDesktop platforms.

• Microsoft Hyper-V.

• Cloud platforms – Azure, AWS.

• Configuring, deploying server resources.

• Working within a helpdesk / support environment, dealing with customer issues through to resolution.

• Restore/DR procedures.

• Knowledge of monitoring & reporting based systems.

• You must also be able to demonstrate experience with:

• Advanced server-based troubleshooting and monitoring within a Microsoft Windows environment.

• Group Policy management within a mixed client environment, filtering and targeting policies.

• Troubleshooting data structures and drive mappings issues.

• Benchmarking and server performance tuning.

• Troubleshooting and deploying Citrix servers, farms, published/streamed applications and desktops.

• Networking fundamentals and basic troubleshooting.

• Linux based systems.

• SAN disk array and fabric management.

• Experience working within ITIL aligned Service Delivery organization.

• Worked in an Engineering environment.

• Behavioural Competencies

• Proven experience of delivering process efficiencies and improvements

• Clear and fluent English (both verbal and written)

• Ability to build and maintain efficient working relationships with remote teams

• Demonstrate ability to take ownership of and accountability for relevant products and services

• Ability to plan, prioritise and complete your own work, whilst remaining a team player

• Willingness to engage with and work in other technologies