Senior Tolls Analyst

• Develops and agrees on outline deliverables.
• Develops and applies general Toll planning, operational and engineering solutions to development or implementation problems.
• Collaborates in the design and development of Toll concepts, including requirements analysis, technology review and selection, development and communication of operational concepts, specifications development, testing, and commissioning.
• Develops preliminary concepts and/or final specifications.
• Researches feasibility of alternative approaches, technology capabilities, and previous experiences with Toll system deployments, cost benefits, and client/regulatory agency specifications, and prepares analysis.
• Writes reports, delivers presentations, communicates concepts and deliverables to clients, and participates in quality control checks.
• Manages Toll project teams.
• Performs other such duties as the supervisor may from time to time deem necessary.

• Bachelor's degree required in field of practice, such as civil, electrical, systems engineering, information technology, business, accounting. Management coursework and/or MBA a plus.
• Requires minimum of fifteen (15) years of engineering experience in toll systems.
• Tolling experience preferred but not mandatory.
• General Engineering Consultant (GEC) experience is a plus.

• Strong understanding of toll/CSC/Back Office operations and ability to analyze adherence to KPI’s and contractual requirements.
• Ability to analyze data to support improvements in CSC/Back Office operational performance.
• Strong understanding of toll CSC/Back Office operations and ability to analyze adherence to KPI’s and contractual requirements.
• Ability to analyze data to support improvements in CSC/Back Office operational performance.
• Proficiency in advanced Excel techniques and SQL query development is required.
• Software programming skills and experience is a plus, including Java, C++ and C#.
• Experience with Power BI, Cognos BI, Tableau or other BI tools is a plus.
• Knowledge and experience in toll system design, including lane, plaza and back office hardware and software processes is desired.
• Proven collaborative leadership with effective interpersonal and partnering skills.
• Strong written, oral and listening communication skills in English; good public speaking ability.
• Excellent analytical, problem-solving, and decision-making skills; organizational and time management skills.
• Strong project and schedule management skills.
• Proficiency in Microsoft personal computer applications such as Word, Excel, PowerPoint, and Project; Working knowledge of SharePoint and other project management / production support systems.

• None

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