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Software Asset Management Administrator

  • Job reference: CS-001969
  • Sector: Information Communications, Support Services
  • Location: Epsom, Birmingham, Warrington, Bristol

Atkins have recently defined a “One Atkins 2020” Organisational strategy. To support this strategy, IS have defined an operating model for 2020 to revolutionise the way IS is provided to the organisation, moving from a BAU focus to a Business Value driven organisation.

Key concepts include: Moving to digital products, adopting agile across the organisation, leveraging cloud, and focus on supporting bid and delivery.

The Software Asset Management Administrator will be engaged with the end to end software lifecycle including: procurement, maintenance, and utilization of software applications. 

The role will support the Software Asset Team Manager in providing a global process across all regions.

 

Key Deliverables/Responsibilities

  • Provide input to the Software Asset Management life cycle; including analysing and redesigning Software Asset Management processes, software requests, license pooling/checks, and deployment
  • Maintain the catalogue and cost management processes for all software assets
  • Maintain all cost models relating to software assets
  • Support the integration of the License Management Tool (and surrounding processes), with the IS delivery systems and services
  • Raise and manage software purchasing orders through their lifecycle (including ‘Goods Receipting’)
  • Verify supplier invoices against purchase orders
  • Liaise with suppliers to request quotes (and maintain appropriate supplier records)
  • Identify and advise management and technical teams on license entitlements derived from software deployed
  • Support the “Audit, Risk and Compliance” function team through the regular audit process
  • Provide report information on software/licence counts, metrics and usage, as well as provide input on terms that impact licensing
  • Maintain the license inventory and perform software harvesting based on usage
  • Assist with license related questions/issues
  • Ensure 100% customer satisfaction and client focus
  • Manage incidents and requests according to defined SLAs - ensure 100% adherence to RFS & INC Best Practice guidelines
  • Update, formalise and review processes defined in the IS Business Management System


Experience Required

Essential:

  • Experience of working within ITIL aligned Service Management organisation and within Software Asset Management 
  • High level of proficiency and knowledge of IT Asset Management and enterprise procurement processes
  • Experience of implementing process change
  • Excellent analytical and communication (both verbal and written) skills
  • Proven experience of data analysis and good numeracy, analytical and reporting skills

Desirable:

  • Qualification in Software Asset Management
  • Working knowledge of Service Now
  • Supplier relationship experience
  • ITIL V3 Foundation Accreditation
  • Competencies specific for this role (if different to the Atkins generic competencies listed below)
  • IT Service Management expertise
  • Communication skills
  • Stakeholder Management
  • Performance Improvement
  • Confidence and professionalism

Behavioral Competencies (these are relevant for all roles in GIS & to be evidenced through examples at interview)

We’re bold…

We use our curiosity, innovation and creativity to solve problems in cool ways

We’re proactive…

We seek out opportunities, and really listen to our customers’ problems

We work together in a dynamic and agile way to make change happen quickly

We’re experimenters …

We’re not afraid to try different ways of doing things

We’re champions for new ideas and tools

We're trusted...

Building close, trusted partnerships really matters to us

We share our knowledge and work in a collaborative ways, joining together for the best results 


Additional Information and Benefits

 

  • Travel to other company sites may be necessary.
  • Flexible working options may be considered for this vacancy.
  • Please refer to our website for full details of our benefits package, which includes the opportunity to purchase up to 15 days additional annual leave per year on top of our standard 25 days paid annual leave.
  • Atkins develops our employees through a portfolio of training and development activities designed to help you make the best of your abilities and talents. We encourage participation in all forms of training and have a programme of in-house and well as external training for all of our engineers.

About Us

 

Atkins is ranked as one of ‘The Sunday Times 25 Best Big Companies to Work For’ and as one of the ‘The Times Top 50 Employers for Women 2015’. We support flexible working and equal opportunities as we believe that diverse teams provide the best mix of interpersonal and technical skills needed to exceed our customers’ expectations.  Our commitment to staff development is underpinned by numerous stable and long-term framework agreements with key clients.

 

We are one of the world’s foremost engineering and design consultancies, operating in most regions of the world, and in virtually every market.  Choosing to work for Atkins will provide you with the opportunity to engage on some of the most exciting engineering challenges of our time. Together with our rewarding and flexible packages, you’ll have the perfect balance to bring your personal and career goals to fruition.

 

Our people