SNC-Lavalin’s Atkins business is one of the world’s most respected design, engineering and project management consultancies. SNC-Lavalin’s Atkins business has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years.
SNC-Lavalin’s Atkins business was ranked as the world’s 3rd largest global design firm by ENR in 2018 with nearly 55,000 employees worldwide. We have the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy.
SNC-Lavalin Business seeks an energetic and highly motivated self-starter to join our team in Austin, TX as a Senior Tolls Business Analyst – Quality Assurance Focus supporting the Texas Department of Transportation (TxDOT).
The ideal candidate will have a background in business and/or revenue collection operations management as a business analyst, systems manager or financial manager/analyst.
MAJOR FUNCTION / ROLE
Under supervision, applies business operations and technical assessment knowledge to the investigation of planning and operational needs and problems, coordination of Toll project activities, and the preparation of technical reports and documentation. Carries out job functions within small, project-oriented, multidisciplinary teams of toll professionals and supports direct interaction with clients within the context of project meetings, financial reviews, operations- and system-related activities, and project production and delivery. Major results expected include high-quality written, verbal and graphical deliverables in the form of technical reports, progress reports and other related documentation.
JOB DUTIES
- Applies system knowledge and operational principles to solve specific toll-related problems.
- Assists in the design and development of toll system / operational concepts and analyses, including requirements analysis, as well as communication of concepts.
- Researches feasibility of alternative approaches, other toll implementations and cost analyses.
- Writes reports, participates in presentations, discusses concepts and deliverables with clients, and participates in quality-control checks.
- Analyzes information that is generated from the roadside (toll equipment) and back office system (BOS) to troubleshoot issues.
- Analyzes business rules and procedures (roadside and back office) to optimize revenue collection and/or minimize negative customer impacts.
- Proposes solutions, quantify expected results and present recommendations to the client's senior management team.
- Coordinates with various departments within the organization (both client and consultant staff) to implement approved recommendations, ensuring that all parties understand the proposed solution, document requirements accurately and execute the implementation plan in a timely manner. Prepares monthly dashboard performance measure reports.
- Prepares and maintains appropriate documentation for project analyses.
- Compiles data and prepares progress reports.
- Collaborates in the development of Toll operational and system design concepts, analyses, and solutions to Toll problems, including requirements analysis, technology review and selection, development and communication of operational concepts, and plans / requirements for new projects, development of specifications, testing and commissioning.
- Leads analyses of processes and system operations to identify improvements and/or efficiencies in accordance with client objectives; this includes facilitating workshops or work sessions to engage staff, gathering inputs to analyses and sharing emerging ideas and conclusions.
- Performs such assignments and duties as the Supervisor may deem necessary from time to time.
