Technical Administrator
- Corporate, Transportation
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Technical Administrator – Technology Team
- Answering telephone enquiries and monitoring the Street Lighting and Traffic Signal Team’s generic email inboxes acknowledging, responding or referring enquiries to an appropriate person within the team
- Assisting the team with general office duties such as document scanning, printing, filing, updating and maintaining records/systems
- Assisting the Office Manager with General Office Admin / Reception support
- With further training, you will assist the Technology Team by:
- Monitoring the Customer Services Enquiry System and acknowledging, responding or referring enquiries as appropriate and ensuring enquiries are closed out in a timely manner
- Maintaining records within “Mayrise” an Asset Management / Database software programme used to manage the Street Lighting asset
- Raising jobs and faults for repair by the Maintenance Contractors
- Cross referencing and checking of fault repair / install reports
- Carrying out electronic enquiries for statutory utility equipment / services within the Highway
- Responding to equipment enquiries received from external third parties.
- GSCE’s grades A – C, or
- Have or be working towards NVQ Level 3
- Good customer care, organisational, written and verbal communication skills
- T / Computer literate with proven experience in the use of Windows and MS Office Suite for Outlook, Word and Excel
- IT / Computer literate – user/reader of GIS/Map Explorer software or similar
- Full UK Driving Licence with willingness to carry out occasional site visits using Pool vehicles provided by Atkins
- Excellent verbal and written communication skills
- Strong customer focus with excellent customer service skills
- Strong organisational skills and a team player able to work within a busy open plan office
- Professional and conscientious with an eye for detail
- Interest in Technology
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IndiaContent type
BlogsPublish date
03/27/2024
Summary
The engineering firm you choose will significantly impact your career. Select the right one, and you'll find your career goals supported, a healthy work-life balance and the team dynamic that you
Preview
IndiaContent type
BlogsPublish date
03/27/2024
Summary
The engineering firm you choose will significantly impact your career. Select the right one, and you'll find your career goals supported, a healthy work-life balance and the team dynamic that you
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