Traffic Operations Center (TOC) Assistant Supervisor

Atkins seeks an energetic, highly motivated, detail-oriented, self-starter to join our Atlanta, GA staff as a Traffic Operations Center (TOC) Assistant Supervisor.  

MAJOR FUNCTION/ROLE

This professional trains and develops proficiency in Traffic Operations Center (TOC) supervisory duties and responsibilities. Supports management of TOC functions associated with assigned shift. Ensures that shift operations run smoothly with little or no interruption. 

Supports schedule development and supports staff management on assigned shift to meet client needs and expectations.

Maintains in depth domain knowledge of all TOC functions including maintaining the ability to perform all operations floor duties as needed. Must be capable of providing direct work supervision to staff, making decisions in time sensitive situations and coordinating with client and other stakeholders outside the facility. Acts as liaison between project manager, senior TOC supervisors and staff. Plays proactive role in ensuring that goals and deadlines are met by monitoring progress and keeping the project manager and senior TOC supervisors well informed with up-to-date reports.

JOB DUTIES 

EDUCATION & EXPERIENCE

• Four years of relevant experience (e.g., experience in a traffic operations center, supervisory experience, and/or relevant general business experience) is required
• TOC Operator 3 certification required or ability to complete those requirements within 6 months of accepting position.
• Excellent oral communication and interpersonal skills required.
• Must have good command of the English language. 
• Ability to perform in a professional courteous manner and remain friendly while under pressure.
• Must have an aptitude for geography and maps.
• Must be proficient with computer skills.
• High school diploma (or equivalent).

Atkins offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, legal, hospitalization and other valuable voluntary options; generous time-off programs; flexible work schedules; 401(k) with employer match; professional and career development opportunities through our corporate university, as well as a highly-regarded tuition reimbursement program; and an unmatched culture focused on client-service, quality, and tireless pursuit of excellence in all we do. Atkins is an equal opportunity, drug-free employer committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability

Please view Atkins Equal Opportunity Statement here:

https://careers.snclavalin.com/equal-opportunities-statement

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