Traffic Operations Center (TOC) Assistant Traffic Specialist
- Security, aerospace & defence, Transportation
Are you ready to take the next step in your career?
Apply for this roleThis vacancy has now expired. Please see similar roles below...
Atkins
is one of the world’s most respected design, engineering and project management
consultancies. Atkins has been providing
infrastructure planning, engineering, construction, environmental consulting,
urban planning, architecture, and program management services to public and
private clients across the United States for more than 50 years.
Atkins
has the depth and breadth of expertise to respond to the most technically
challenging and time-critical infrastructure projects and the urgent transition
to a low-carbon economy.
Candidates interested must be available to work a 10-hour night shift / four days a week. Hours of operation for this role are 7:00 PM to 8:00 AM.
MAJOR FUNCTION / ROLE
Detects and responds to traffic management data information from multiple real-time sources such as alarms, traffic flow maps, closed circuit television (CCTV) cameras, video display wall, police radio scanners, phone calls, and other sources.
Verifies and classifies traffic events such as congestion, incidents, special events, construction, and device malfunctions using CCTV and coordination with other personnel. Views, creates, modifies, and enables response plans when traffic event is detected. Evaluates and responds to major incidents in the Managed Lanes by determining lanes blocked, injuries, fatalities, hazmat spills, and estimated incident duration.
Operates pan-tilt-zoom cameras and scans multiple monitors. Activates and changes Dynamic Message Signs (DMS) to include traveler information and to notify travelers of traffic events; Detects and verifies field device failures. Responds to device failure, including actions such as acknowledgement of alarm, viewing and evaluating device, determining location, attempting reset, classifying alarm, recording type, and providing and escalating notification to the TMC manager and field maintenance technicians.
JOB DUTIES
- Ability to establish and maintain effective relations with all upper management, other departments, state agencies, general public and your fellow peers.
- Must be able to multi-task, problem solve, and implement innovative processes within a fast paced environment while remaining calm and effective under pressure.
- Excellent verbal, listening and written communication skills.
- Type at least 30-35 WPM.
- Accurately and quickly read maps.
- Knowledge of local and regional geographical area.
- Ability to coordinate real time activities and initiate immediate priorities, for self and support.
- Good teamwork skills and active working attitude required.
- Excellent customer service skills.
- Must be able to demonstrate computer skills proficiency, especially with respect to Microsoft Office and other PC based programs.
- Ability to navigate Google maps, Waze, and other mapping tools.
- Prior experience with Reversible Lane Software is a +plus (Preferably Cameleon or RACS).
- Updates traffic information on the 511 website.
- Manages and operates the reversible Managed Lane systems.
- Communicates with the Traffic Operations Manager, and interagency traffic management personnel (including local emergency responder personnel) about traffic management and traffic events.
- Coordinates with and dispatches the Hero Master Operators, interagency traffic management personnel (such as other TMC operators), First Responders, emergency personnel, and other private providers) during confirmed incidents, emergencies, weather events, and special events.
- Works with SRTA Operators during managed lane reversals to effectively manage the toll operations.
- Performs other job-related duties as assigned.
EDUCATION AND EXPERIENCE
- High School Diploma or equivalent.
- Two years’ administrative or technical work experience required.
- Experience in dispatch center or 911 operations a plus.
- Must be proficient with computer skills.
- One-year experience as supervisor fill-in is preferred.
SPECIAL SKILLS
- Excellent oral communication and interpersonal skills required.
- Must have good command of the English language.
- Ability to complete written records in clear written English.
- Ability to perform courteous manner and remain friendly while under pressure.
- Must have aptitude for geography and maps.
- Experience in a position involving public contact and telephone responsibilities preferred.
PROFESSIONAL REQUIREMENTS
- TOC Basic Certification Required
Atkins
offers its employees a robust rewards package which includes: a competitive
salary; a broad benefits package including medical/RX, dental, vision, life,
disability, legal, hospitalization and other valuable voluntary options;
generous time-off programs; flexible work schedules; 401(k) with employer
match; professional and career development opportunities through our corporate
university, as well as a highly-regarded tuition reimbursement program; and an
unmatched culture focused on client-service, quality, and tireless pursuit of
excellence in all we do. Atkins is an equal opportunity, drug-free employer
committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability.
Please
view Atkins Equal Opportunity Statement here:
Atkins cares about your privacy.
Please
consult our Privacy
Notice to know more
about how we collect, use and transfer your Personal Data.
By submitting your personal information to Atkins, you confirm that you
have read and accept our Privacy Notice.
Are you ready to take the next step in your career?
Apply for this rolePreview
Middle EastContent type
BlogsPublish date
04/18/2024
Summary
In the vast expanse of the Saudi Arabian landscape, you’ll find a beacon of innovation, a vision for a better, greener tomorrow. NEOM sits in the heart of the Tabuk province and isn’t just anothe
Preview
Middle EastContent type
BlogsPublish date
04/18/2024
Summary
In the vast expanse of the Saudi Arabian landscape, you’ll find a beacon of innovation, a vision for a better, greener tomorrow. NEOM sits in the heart of the Tabuk province and isn’t just anothe
Related job roles
Salary
Location
Belo Horizonte
Job Type
Full Time
Career Area
Project controls
Market
Minerals & metallurgy
Category
Permanent
Location
Belo Horizonte
Description
Agora a SNC-Lavalin é AtkinsRéalis, uma organização líder mundial em design, engenharia e gerenciamento de projetos que conecta pessoas, dados e tecnologia para transformar a infraestrutura e os siste
Reference
R-113882
Expiry Date
01/01/0001
Salary
Location
Bartow
Job Type
Part Time
Career Area
Engineering (Other)
Category
Permanent
Location
Bartow
Description
Why join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of maki
Reference
R-113881
Expiry Date
01/01/0001
Salary
Location
West Midlands
Job Type
Full Time
Career Area
Project controls
Category
Permanent
Location
West Midlands
Description
JOIN US!Role: EstimatorLocation: UKCompany Overview:Join Linxon, a global leader in providing innovative electrical infrastructure solutions, where excellence meets innovation. Linxon is dedicated to
Reference
R-113864
Expiry Date
01/01/0001
Salary
Location
West Midlands
Job Type
Full Time
Career Area
Finance
Category
Permanent
Location
West Midlands
Description
JOIN US!Role: Finance ManagerLocation: UKPurpose of the Job:The UK Finance Manager acts as a key member of the local finance team. The UK Finance Manager reports to the UK, IR & Central Europe Hub Co
Reference
R-113861
Expiry Date
01/01/0001
Salary
Location
West Midlands
Job Type
Flexible Working
Full Time
Career Area
Mechanical engineering
Market
Transportation
Category
Permanent
Location
West Midlands
Crewe
Derby
York
Manchester
Doncaster
Description
Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and together we face our clients' problems head-on. It'
Reference
R-113859
Expiry Date
01/01/0001
Author
Anita SharmaAuthor
Anita SharmaSalary
Location
Rouyn-Noranda
Job Type
Full Time
Career Area
Electrical engineering
Market
Industrial & manufacturing
Category
Permanent
Location
Amos
La Sarre
Rouyn-Noranda
Val D'Or
Description
Ingénieur(e) en électricité industrielle AtkinsRéalis en Abitibi-Témiscamingue est en pleine croissance! Répartis dans plusieurs bureaux, nous offrons des services de génie-conseil et d’ingénierie d’u
Reference
R-113840
Expiry Date
01/01/0001
Salary
Location
Bristol
Job Type
Full Time
Career Area
Consultant
Category
Permanent
Location
London
Bristol
Description
Embark on a rewarding journey as a Principal Consultant, shaping the future of transformative change at AtkinsRéalis.You might know us for the great work we do across our wide variety of projects. We'
Reference
R-113834
Expiry Date
01/01/0001
Author
Lini RathinamAuthor
Lini RathinamSalary
Location
Bangalore
Job Type
Full Time
Career Area
Engineering (Other)
Market
Clean power
Category
Permanent
Location
Gurgaon
Bangalore
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Reference
R-113831
Expiry Date
01/01/0001
Salary
Location
Bangalore
Job Type
Full Time
Career Area
Engineering (Other)
Market
Clean power
Category
Permanent
Location
Gurgaon
Bangalore
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Reference
R-113830
Expiry Date
01/01/0001
Salary
Location
Bangalore
Job Type
Full Time
Career Area
Engineering (Other)
Market
Clean power
Category
Permanent
Location
Gurgaon
Bangalore
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Reference
R-113828
Expiry Date
01/01/0001
AtkinsRéalis
Talent community
Would you like to know more? Not ready to apply? Join our talent community to stay connected and engaged with us at AtkinsRéalis.
Find out more