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Traffic Operator

  • Job reference: NA-002424
  • Sector: Government, Mass Transit, Security, Transportation
  • Location: Grand Rapids
This vacancy has now expired

Why not...

SNC-Lavalin’s Atkins business is one of the world’s most respected design, engineering and project management consultancies.  SNC-Lavalin’s Atkins business has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years.
SNC-Lavalin’s Atkins business was ranked as the world’s 11th largest global design firm by ENR in 2016 with nearly 18,000 employees worldwide. We have the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy.
Atkins seeks an energetic and highly motivated self-starter to join our Grand Rapids, MI staff as a Traffic Operator.
Major Function Role:
  • The candidate will be involved in managing traffic congestion, planned events and unplanned incidents in a Transportation Operations Center and providing data entry.
  • Typically works under supervision but must be capable of directing his/her own work, implementing response plans as outlined in the Standard Operating Procedures (SOP’s) and coordinating with personnel outside the facility.
The Traffic Management Center is a 24/7 facility and Atkins is hiring a Part Time Operator. Candidates interested must have flexibility to work either morning or evening as well as weekend shifts.
  • Monitors traffic congestion using cameras and other tools.
  • Enter data to manage and track both planned and unplanned events.
  • Post appropriate traveler messages on signs as needed.
  • Alert travelers of traffic incidents.
  • Coordinate maintenance requests for traffic signals.
  • Receive and relay reports for roadway maintenance.
  • Coordinate with outside agencies as needed.


Education and Experience:
  • High school diploma (or equivalent); must complete 90-day TOC training.
  • Ability to use computer programs like Word, Excel and Outlook.
  • Excellent customer service skills.
  • Six months related experience in a dispatch center or comparable experience is preferred.
  • None
Atkins offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, legal, hospitalization and other valuable voluntary options; generous time-off programs; flexible work schedules; 401(k) with employer match; professional and career development opportunities through our corporate university, as well as a highly-regarded tuition reimbursement program; and an unmatched culture focused on client-service, quality, and tireless pursuit of excellence in all we do. Atkins is an equal opportunity, drug-free employer
committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability.

Please view Atkins Equal Opportunity Statement here:

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