Traffic Operator
- Transportation
- Raleigh
Are you ready to take the next step in your career?
Apply for this roleThis vacancy has now expired. Please see similar roles below...
Atkins
is one of the world’s most respected design, engineering and project management
consultancies. Atkins has been providing
infrastructure planning, engineering, construction, environmental consulting,
urban planning, architecture, and program management services to public and
private clients across the United States for more than 50 years.
Atkins
has the depth and breadth of expertise to respond to the most technically
challenging and time-critical infrastructure projects and the urgent transition
to a low-carbon economy.
MAJOR FUNCTION/ROLE
The candidate will be involved in managing traffic congestion, planned events and unplanned incidents in a Traffic Operations Center and providing data entry and QA/QC for information in the State DOT Advanced Traffic Management System (ATMS) or Advanced Traveler Information System (ATIS). Typically works under supervision but must be capable of directing his/her own work, implementing response plans as outlined in the Standard Operating Procedures (SOP’s) and coordinating with personnel outside the facility.
This Position may require working nights, weekends and Holidays as deemed appropriate by the client (Department of Transportation). In the event of emergency operations, candidate may be required to work nights, weekends, holidays and extended hours.
JOB DUTIES
- Monitors congestion and incident information using various tools including ATMS and ATIS, EM radio traffic, CAD feeds and traffic reports from local media partners for incidents.
- Creates identified incident in ATMS, notifies appropriate personnel, and provides additional responses as required.
- Actively reviews or implements traffic management through the use of tools such as ATMS, ATIS, DMS/CMS, Ramp Metering, 511 floodgates, and develops alternate route provisions when an incident or heavy congestion is detected and verified.
- Implements travel time postings on DMS/CMS during peak traffic hours as needed.
- Manages traffic signal timing or notifies appropriate agency as outlined in SOPs.
- Activates county alerts (targeted floodgates) for incident response as appropriate.
- Activates Amber/Silver Alerts or other messages on regional devices as outlined in SOPs. Receives and responds to emails or re-directs to appropriate staff as necessary.
- Monitors feedback messages from 511 system users and provides customer service by returning calls from those leaving feedback messages.
- Compiles daily 511 feedback report for vendor and client review.
- Coordinates with other DOT agencies and serves as primary point of contact for STIX within own state.
- Researches, identifies and reviews planned construction, maintenance, and special events and activities as required.
- Assists with data collection to include in monthly reports, travel speed and travel time reports, incident reports and any other reports that are requested.
- May perform such other assignments as the Supervisor may deem necessary from time to time.
- May Dispatch, as needed.
EDUCATION AND EXPERIENCE
- High school diploma (or equivalent).
- Six months related experience in dispatch center or 911 operations or comparable relevant experience is required.
- Experience in a position involving public contact and telephone responsibilities preferred.
- Must be proficient with computer skills.
SPECIAL SKILLS
- Excellent oral communication and interpersonal skills required
- Must have good command of the English language.
- Ability to perform in a professional courteous manner and remain friendly while under pressure.
- Must have an aptitude for geography and maps.
PROFESSIONAL REGISTRATIONS
- None.
Atkins
offers its employees a robust rewards package which includes: a competitive
salary; a broad benefits package including medical/RX, dental, vision, life,
disability, legal, hospitalization and other valuable voluntary options;
generous time-off programs; flexible work schedules; 401(k) with employer
match; professional and career development opportunities through our corporate
university, as well as a highly-regarded tuition reimbursement program; and an
unmatched culture focused on client-service, quality, and tireless pursuit of
excellence in all we do. Atkins is an equal opportunity, drug-free employer
committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability.
Please
view Atkins Equal Opportunity Statement here:
Atkins cares about your privacy.
Please
consult our Privacy
Notice to know more
about how we collect, use and transfer your Personal Data.
By submitting your personal information to Atkins, you confirm that you
have read and accept our Privacy Notice.
Are you ready to take the next step in your career?
Apply for this rolePreview
Middle EastContent type
BlogsPublish date
04/18/2024
Summary
In the vast expanse of the Saudi Arabian landscape, you’ll find a beacon of innovation, a vision for a better, greener tomorrow. NEOM sits in the heart of the Tabuk province and isn’t just anothe
Preview
Middle EastContent type
BlogsPublish date
04/18/2024
Summary
In the vast expanse of the Saudi Arabian landscape, you’ll find a beacon of innovation, a vision for a better, greener tomorrow. NEOM sits in the heart of the Tabuk province and isn’t just anothe
Related job roles
Salary
Location
Belo Horizonte
Job Type
Full Time
Career Area
Project controls
Market
Minerals & metallurgy
Category
Permanent
Location
Belo Horizonte
Description
Agora a SNC-Lavalin é AtkinsRéalis, uma organização líder mundial em design, engenharia e gerenciamento de projetos que conecta pessoas, dados e tecnologia para transformar a infraestrutura e os siste
Reference
R-113882
Expiry Date
01/01/0001
Salary
Location
Bartow
Job Type
Part Time
Career Area
Engineering (Other)
Category
Permanent
Location
Bartow
Description
Why join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of maki
Reference
R-113881
Expiry Date
01/01/0001
Salary
Location
West Midlands
Job Type
Full Time
Career Area
Project controls
Category
Permanent
Location
West Midlands
Description
JOIN US!Role: EstimatorLocation: UKCompany Overview:Join Linxon, a global leader in providing innovative electrical infrastructure solutions, where excellence meets innovation. Linxon is dedicated to
Reference
R-113864
Expiry Date
01/01/0001
Salary
Location
West Midlands
Job Type
Full Time
Career Area
Finance
Category
Permanent
Location
West Midlands
Description
JOIN US!Role: Finance ManagerLocation: UKPurpose of the Job:The UK Finance Manager acts as a key member of the local finance team. The UK Finance Manager reports to the UK, IR & Central Europe Hub Co
Reference
R-113861
Expiry Date
01/01/0001
Salary
Location
West Midlands
Job Type
Flexible Working
Full Time
Career Area
Mechanical engineering
Market
Transportation
Category
Permanent
Location
West Midlands
Crewe
Derby
York
Manchester
Doncaster
Description
Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and together we face our clients' problems head-on. It'
Reference
R-113859
Expiry Date
01/01/0001
Author
Anita SharmaAuthor
Anita SharmaSalary
Location
Rouyn-Noranda
Job Type
Full Time
Career Area
Electrical engineering
Market
Industrial & manufacturing
Category
Permanent
Location
Amos
La Sarre
Rouyn-Noranda
Val D'Or
Description
Ingénieur(e) en électricité industrielle AtkinsRéalis en Abitibi-Témiscamingue est en pleine croissance! Répartis dans plusieurs bureaux, nous offrons des services de génie-conseil et d’ingénierie d’u
Reference
R-113840
Expiry Date
01/01/0001
Salary
Location
Bristol
Job Type
Full Time
Career Area
Consultant
Category
Permanent
Location
London
Bristol
Description
Embark on a rewarding journey as a Principal Consultant, shaping the future of transformative change at AtkinsRéalis.You might know us for the great work we do across our wide variety of projects. We'
Reference
R-113834
Expiry Date
01/01/0001
Author
Lini RathinamAuthor
Lini RathinamSalary
Location
Bangalore
Job Type
Full Time
Career Area
Engineering (Other)
Market
Clean power
Category
Permanent
Location
Gurgaon
Bangalore
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Reference
R-113831
Expiry Date
01/01/0001
Salary
Location
Bangalore
Job Type
Full Time
Career Area
Engineering (Other)
Market
Clean power
Category
Permanent
Location
Gurgaon
Bangalore
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Reference
R-113830
Expiry Date
01/01/0001
Salary
Location
Bangalore
Job Type
Full Time
Career Area
Engineering (Other)
Market
Clean power
Category
Permanent
Location
Gurgaon
Bangalore
Description
We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading profe
Reference
R-113828
Expiry Date
01/01/0001
AtkinsRéalis
Talent community
Would you like to know more? Not ready to apply? Join our talent community to stay connected and engaged with us at AtkinsRéalis.
Find out more