Traffic Operator
- Transportation
- Greensboro
Are you ready to take the next step in your career?
Apply for this roleThis vacancy has now expired. Please see similar roles below...
Atkins has the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy.
Atkins seeks an energetic and highly motivated self-starter to join our Greensboro, NC staff as a Traffic Operator.
MAJOR FUNCTION/ROLE
The candidate will be involved in managing traffic congestion, planned events and unplanned incidents in a Traffic Operations Center and providing data entry and QA/QC for information in the State DOT Advanced Traffic Management System (ATMS) or Advanced Traveler Information System (ATIS). Typically works under supervision but must be capable of directing his/her own work, implementing response plans as outlined in the Standard Operating Procedures (SOP's) and coordinating with personnel outside the facility.
This Position may require working nights, weekends and Holidays as deemed appropriate by the client (Department of Transportation). In the event of emergency operations, candidate may be required to work nights, weekends, holidays and extended hours.
JOB DUTIES
- Monitors congestion and incident information using various tools including ATMS and ATIS, EM radio traffic, CAD feeds and traffic reports from local media partners for incidents.
- Creates identified incident in ATMS, notifies appropriate personnel, and provides additional responses as required.
- Actively reviews or implements traffic management through the use of tools such as ATMS, ATIS, DMS/CMS, Ramp Metering, 511 floodgates, and develops alternate route provisions when an incident or heavy congestion is detected and verified.
- Implements travel time postings on DMS/CMS during peak traffic hours as needed.
- Manages traffic signal timing or notifies appropriate agency as outlined in SOPs.
- Activates county alerts (targeted floodgates) for incident response as appropriate.
- Activates Amber/Silver Alerts or other messages on regional devices as outlined in SOPs. Receives and responds to emails or re-directs to appropriate staff as necessary.
- Monitors feedback messages from 511 system users and provides customer service by returning calls from those leaving feedback messages.
- Compiles daily 511 feedback report for vendor and client review.
- Coordinates with other DOT agencies and serves as primary point of contact for STIX within own state.
- Researches, identifies and reviews planned construction, maintenance, and special events and activities as required.
- Assists with data collection to include in monthly reports, travel speed and travel time reports, incident reports and any other reports that are requested.
- May perform such other assignments as the Supervisor may deem necessary from time to time.
- May Dispatch, as needed.
EDUCATION AND EXPERIENCE
- High school diploma (or equivalent); must have completed 90 day TOC training;
- Six months related experience in dispatch center or 911 operations or comparable relevant experience is preferred.
- Experience in a position involving public contact and telephone responsibilities preferred.
- Must be proficient with computer skills.
SPECIAL SKILLS
- Excellent oral communication and interpersonal skills required
- Must have good command of the English language.
- Ability to perform in a professional courteous manner and remain friendly while under pressure.
- Must have an aptitude for geography and maps.
PROFESSIONAL REGISTRATIONS
- TOC Basic Certification required.
Atkins offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, legal, hospitalization and other valuable voluntary options; generous time-off programs; flexible work schedules; 401(k) with employer match; professional and career development opportunities through our corporate university, as well as a highly-regarded tuition reimbursement program; and an unmatched culture focused on client-service, quality, and tireless pursuit of excellence in all we do. Atkins is an equal opportunity, drug-free employer
committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability.
Please view Atkins Equal Opportunity Statement here:
Atkins cares about your privacy.
Please consult our Privacy Notice to know more about how we collect, use and transfer your Personal Data.
By submitting your personal information to Atkins, you confirm that you have read and accept our Privacy Notice.
Are you ready to take the next step in your career?
Apply for this rolePreview
Middle EastContent type
BlogsPublish date
04/26/2024
Summary
By implementing reforms in the public sector and wider society, the KSA’s Vision 2030 has greatly improved government efficiency, bringing about new growth and investment opportunities. What is Visio
Preview
Middle EastContent type
BlogsPublish date
04/26/2024
Summary
By implementing reforms in the public sector and wider society, the KSA’s Vision 2030 has greatly improved government efficiency, bringing about new growth and investment opportunities. What is Visio
Related job roles
Salary
Location
Vasteras
Job Type
Full Time
Career Area
Integrity & legal
Category
Permanent
Location
Västerås
Description
JOINS US!Role: Head of Legal and Contract Management Location: Vasteras, SwedenJob OverviewLinxon is seeking an experienced Head of Legal and Contract Management to lead our legal and commercial team
Reference
R-114325
Expiry Date
01/01/0001
Salary
Location
Stockton-on-Tees
Job Type
Flexible Working
Full Time
Career Area
Project management
Market
Cities & development
Category
Permanent
Location
Stockton-on-Tees
Description
The AtkinsRéalis Infrastructure Project Delivery Practice (PDP) is the centre of excellence for the delivery of infrastructure projects and combines the best in project management and design managemen
Reference
R-114321
Expiry Date
01/01/0001
Author
Ritwi ChatterjeeAuthor
Ritwi ChatterjeeSalary
Location
Stockton-on-Tees
Job Type
Flexible Working
Full Time
Career Area
Project management
Market
Cities & development
Category
Permanent
Location
Stockton-on-Tees
Description
The AtkinsRéalis Infrastructure Project Delivery Practice (PDP) is the centre of excellence for the delivery of infrastructure projects and combines the best in project management and design managemen
Reference
R-114319
Expiry Date
01/01/0001
Author
Ritwi ChatterjeeAuthor
Ritwi ChatterjeeSalary
Location
Epsom
Job Type
Flexible Working
Full Time
Career Area
Natural sciences
Market
Cities & development
Category
Permanent
Location
Epsom
Description
To meet our growing project workload and help us design and apply new approaches to our work, we are looking for an experienced and enthusiastic Principal or Associate Ecologist to join our Epsom offi
Reference
R-114316
Expiry Date
01/01/0001
Author
Ritwi ChatterjeeAuthor
Ritwi ChatterjeeSalary
Location
London
Job Type
Full Time
Career Area
Architecture
Category
Permanent
Location
London
Description
Project Architect Role in the London StudioWe are AtkinsRealis: Architecture, Master planning, and Interior Design.We are a top 10 UK based global design Practice whose reputation is built on a cultur
Reference
R-114289
Expiry Date
01/01/0001
Author
Mahendran CVAuthor
Mahendran CVSalary
Location
Val D'Or
Job Type
Full Time
Career Area
Civil engineering
Market
Cities & development
Category
Permanent
Location
Amos
La Sarre
Rouyn-Noranda
Val D'Or
Description
Ingénieur(e) en génie civilAtkinsRéalis en Abitibi-Témiscamingue est en pleine croissance! Répartis dans plusieurs bureaux, nous offrons des services de génie-conseil et d’ingénierie d’usine principal
Reference
R-114285
Expiry Date
01/01/0001
Salary
Location
Bristol
Job Type
Full Time
Career Area
Health & safety
Category
Permanent
Location
West Midlands
Bristol
Exeter
Cardiff
Description
Location: Bristol/Birmingham/South West & South Wales OfficesJob DescriptionAtkinsRéalis is one of the world’s leading multi-disciplinary consultancy firms offering unparalleled opportunities for tale
Reference
R-114270
Expiry Date
01/01/0001
Author
Ritwi ChatterjeeAuthor
Ritwi ChatterjeeSalary
Location
Nashville
Job Type
Full Time
Career Area
Civil engineering
Market
Cities & development
Category
Permanent
Location
Nashville
Description
WE ARE HIRING!AtkinsRéalis is seeking an Aviation Engineer to join our East Aviation Team. This is an entry-level position and is based out of Nashville, TN. ABOUT US AtkinsRéalis is one of the world
Reference
R-114266
Expiry Date
01/01/0001
Salary
Location
Dubai
Job Type
Full Time
Career Area
Project controls
Market
Project, programme & cost management
Category
Permanent
Location
Dubai
Description
AtkinsRealis is currently looking for a Planner in Dubai, UAE to join a large programme of work.About AtkinsRéalis Created by the integration of long-standing organizations dating back to 1911, Atkins
Reference
R-114259
Expiry Date
01/01/0001
Salary
Location
Epsom
Job Type
Full Time
Career Area
Natural sciences
Market
Cities & development
Category
Permanent
Location
Epsom
Description
To meet our growing project workload and help us design and apply new approaches to our work, we are seeking an enthusiastic Assistant Ecologist to join our Epsom office and become a part of the Londo
Reference
R-114243
Expiry Date
01/01/0001
Author
Ritwi ChatterjeeAuthor
Ritwi ChatterjeeAtkinsRéalis
Talent community
Would you like to know more? Not ready to apply? Join our talent community to stay connected and engaged with us at AtkinsRéalis.
Find out more