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VUEWorks Customer Support Technician

  • Job reference: NA-002012
  • Sector: Applied Technologies, Transportation
  • Location: Concord
This vacancy has now expired

Why not...

Atkins has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years.

Globally, Atkins is the largest UK-based engineering and design consultancy and one of the world's largest design firms with nearly 18,000 employees worldwide. We have the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy.

Atkins seeks an energetic and highly motivated self-starter to join our Concord, NH DTS Office as a VUEWorks Customer Support Technician

Major Function/Role:
Assist the product implementation, training and development teams to respond to customer requests for support a training within the VUEWorks suite of web applications.

Job Duties:
Work involves varied tasks requiring complex understanding of the VUEWorks suite of web applications.


Education and Experience:
Bachelors Degree in Computer Science, Software Engineering or related field with skills and experience focused in product development and support. Without a degree 4 years of hands-on working experience with web application support or development and COTS software products.

Special Skills:
Work well in a team environment and possess superior attention to detail, problem solving abilities and time management skills.

Professional Registrations:
N/A

Additional Requirements:
Needs an IT/systems type background - to support VUEWorks network based troubleshooting, IIS, SQL, etc.

Atkins offers its employees a robust rewards package which includes: a competitive salary; a broad benefits package including medical/RX, dental, vision, life, disability, legal, hospitalization and other valuable voluntary options; generous time-off programs; flexible work schedules; 401(k) with employer match; professional and career development opportunities through our corporate university, as well as a highly-regarded tuition reimbursement program; and an unmatched culture focused on client-service, quality, and tireless pursuit of excellence in all we do. Atkins is an equal opportunity, drug-free employer committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability.

Please view Atkins Equal Opportunity Statement here:

http://careers.atkinsglobal.com/File.ashx?path=Root/Documents/north-america-welcome-new-employee/Equal_Opp_Stmt.pdf

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