Traffic Operations Center (TOC) Assistant Supervisor
- Security, aerospace & defence, Transportation
Are you ready to take the next step in your career?
Apply for this roleThis vacancy has now expired. Please see similar roles below...
Atkins
is one of the world’s most respected design, engineering and project management
consultancies. Atkins has been providing
infrastructure planning, engineering, construction, environmental consulting,
urban planning, architecture, and program management services to public and
private clients across the United States for more than 50 years.
Atkins
has the depth and breadth of expertise to respond to the most technically
challenging and time-critical infrastructure projects and the urgent transition
to a low-carbon economy.
Atkins seeks an energetic, highly motivated, detail-oriented, self-starter to join our Atlanta, GA staff as a Traffic Operations Center (TOC) Assistant Supervisor.
MAJOR FUNCTION/ROLE:
This professional trains and develops proficiency in Traffic Operations Center (TOC) supervisory duties and responsibilities.
Supports management of TOC functions associated with assigned shift.
Ensures that shift operations run smoothly with little or no interruption.
Supports schedule development and supports staff management on assigned shift to meet client needs and expectations.
Maintains in depth domain knowledge of all TOC functions including maintaining the ability to perform all operations floor duties as needed.
Must be capable of providing direct work supervision to staff, making decisions in time sensitive situations and coordinating with client and other stakeholders outside the facility.
Acts as liaison between project manager, senior TOC supervisors and staff.
Plays proactive role in ensuring that goals and deadlines are met by monitoring progress and keeping the project manager and senior TOC supervisors well informed with up-to-date reports.
JOB DUTIES:
Supports management of staff performance and provides timely reviews to supervised personnel.
Communicates regularly with client managers, project manager and senior TOC supervisors to provide status updates, ascertain needs and provide solution to any issues.
Communicates daily with senior TOC supervisors and counterparts regarding workload capacity, quality, staffing levels, training needs and overall operational efficiency.
Actively reviews traffic management activity for accuracy and appropriateness, and provides guidance and feedback to staff.
Works closely with senior TOC supervisors and project manager to address, resolve or reassign as appropriate all escalated issues with customers and other stakeholders.
Coordinates with other agencies as appropriate.
Researches, identifies and reviews planned construction, maintenance, and special events and activities as required.
Maintains a thorough knowledge and active capability to perform all TOC operations tasks and use all tools as required.
Oversees various programs and prepares reports as assigned by project manager or client.
Supports development and management of shift staffing schedules to ensure appropriate staffing levels at all times.
Supports continued staff training, coaching and mentoring to maximize performance.
Works nights and/or weekends in the event of emergency operations activation.
Performs special assignments as it relates to traffic operations, traveler information, and incident management (e.g. SOPs, research, training material).
May coordinate and attend meetings and prepare meeting minutes.
May perform such other assignments as the Supervisor may deem necessary from time to time.
EDUCATION & EXPERIENCE:
- 4+ years of relevant experience (e.g., experience in a traffic operations center, supervisory experience, and/or relevant general business experience) is required.
- TOC Operator 3 certification required or ability to complete those requirements within 6 months of accepting position.
- Excellent oral communication and interpersonal skills required.
- Must have good command of the English language.
- Ability to perform in a professional courteous manner and remain friendly while under pressure.
- Must have an aptitude for geography and maps.
- Must be proficient with computer skills.
- High school diploma (or equivalent).
Atkins
offers its employees a robust rewards package which includes: a competitive
salary; a broad benefits package including medical/RX, dental, vision, life,
disability, legal, hospitalization and other valuable voluntary options;
generous time-off programs; flexible work schedules; 401(k) with employer
match; professional and career development opportunities through our corporate
university, as well as a highly-regarded tuition reimbursement program; and an
unmatched culture focused on client-service, quality, and tireless pursuit of
excellence in all we do. Atkins is an equal opportunity, drug-free employer
committed to diversity in the workplace. EOE/Minorities/Females/Vet/Disability.
Please
view Atkins Equal Opportunity Statement here:
Atkins cares about your privacy.
Please
consult our Privacy
Notice to know more
about how we collect, use and transfer your Personal Data.
By submitting your personal information to Atkins, you confirm that you have read and accept our Privacy Notice.
Are you ready to take the next step in your career?
Apply for this rolePreview
IndiaContent type
BlogsPublish date
04/25/2024
Summary
In the ever-evolving landscape of professional endeavours, finding a workplace that feels like your safe space is a rare gem. AtkinsRealis stands as a beacon in this regard, where talents not only
Preview
IndiaContent type
BlogsPublish date
04/25/2024
Summary
In the ever-evolving landscape of professional endeavours, finding a workplace that feels like your safe space is a rare gem. AtkinsRealis stands as a beacon in this regard, where talents not only
Related job roles
Salary
Location
Sydney
Job Type
Full Time
Career Area
Business development
Category
Permanent
Location
Sydney
Brisbane
Description
Join our expanding Win Work team! If you’re seeking a fresh challenge and an opportunity to establish and shape a market-leading win work team, look no further. Our team will leverage extensive our gl
Reference
R-112369
Expiry Date
01/01/0001
Salary
Location
Sydney
Job Type
Full Time
Career Area
Business development
Category
Permanent
Location
Sydney
Brisbane
Description
Join our expanding Win Work team! If you’re seeking a fresh challenge and an opportunity to establish and shape a market-leading win work team, look no further. Our team will leverage our global capab
Reference
R-112366
Expiry Date
01/01/0001
Salary
Location
Mississauga
Job Type
Full Time
Career Area
Project management
Market
Nuclear
Category
Permanent
Location
Mississauga
Description
Project Manager - Standard Plant Candu MonarkCome join us in reshaping the future with AtkinsRéalis. AtkinsRéalis is dedicated in engineering a better future for our planet and its people.AtkinsRéalis
Reference
R-112362
Expiry Date
01/01/0001
Salary
Location
Kirkland
Job Type
Full Time
Career Area
Natural sciences
Market
Environment & geoscience
Category
Permanent
Location
Kirkland
Description
Why join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of makin
Reference
R-112359
Expiry Date
01/01/0001
Salary
Location
San Antonio
Job Type
Full Time
Career Area
Construction
Market
Transportation
Category
Permanent
Location
San Antonio
Description
Why join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of maki
Reference
R-112358
Expiry Date
01/01/0001
Salary
Location
San Antonio
Job Type
Full Time
Career Area
Construction
Market
Transportation
Category
Permanent
Location
San Antonio
Description
Why join us? It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of maki
Reference
R-112357
Expiry Date
01/01/0001
Salary
Location
Lynnwood
Job Type
Full Time
Career Area
Engineering (Other)
Category
Permanent
Location
Atlanta
Calverton
Raleigh
Austin
Lynnwood
Description
Why join us?We are hiring! AtkinsRéalis is seeking a Senior FEMA Water Resources Planner to join our Lynnwood, WA office, or other US locations - option to work remotely. About UsAtkinsRéalis is one
Reference
R-112352
Expiry Date
01/01/0001
Salary
Location
Montréal
Job Type
Full Time
Career Area
Design engineering
Category
Permanent
Location
Montréal
Description
Rejoignez-nous pour remodeler l'avenir avec AtkinsRéalis. AtkinsRéalis se consacre à l'ingénierie d'un avenir meilleur pour notre planète et ses habitants.Dans le cadre de ses fonctions, le/a dessinat
Reference
R-112351
Expiry Date
01/01/0001
Salary
Location
Denver
Job Type
Full Time
Career Area
Project controls
Market
Corporate
Category
Permanent
Location
Denver
Atlanta
Austin
Houston
Description
Why join us?It’s an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and its people. We recognize the importance of making
Reference
R-112350
Expiry Date
01/01/0001
Salary
Location
Mississauga
Job Type
Full Time
Career Area
Engineering (Other)
Market
Nuclear
Category
Permanent
Location
Mississauga
Description
Machinist - CNC LatheCome join us in reshaping the future with AtkinsRéalis. AtkinsRéalis is dedicated in engineering a better future for our planet and its people.Location – Mississauga, ONYour role
Reference
R-112346
Expiry Date
01/01/0001
AtkinsRéalis
Talent community
Would you like to know more? Not ready to apply? Join our talent community to stay connected and engaged with us at AtkinsRéalis.
Find out more