Infrastructure Engineer
- Security, aerospace & defence
- Bangalore
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Infrastructure Engineer (Computing Services â Server Hardware, O/S Virtualisation, Cloud)
- Resolving 3rd line server related incident support calls
- Transitioning incidents to and mentoring the global operational support teams
- Evaluating server performance issues and storage requests
- Building / deploying server resources
- Assist with managing the technology life cycle, deploying appropriate application versions and updates as required
- Proactively monitoring the use of physical and virtual environments, including fully redundant and clustered services
- Improving/automating and scripting administrative procedures
- Being a technical resource available for project-based work
- Continual service improvement through best practise and new and innovative technologies
- Microsoft Windows Server Operating Systems
- VMWare Virtual Environments (vSphere 5.5)
- Configuring, deploying server resources
- Working within a helpdesk / support environment, dealing with customer issues through to resolution
- Backup/Restore/DR procedures
- Knowledge of monitoring & reporting based systemsYou must also be able to demonstrate experience with:
- Advanced server-based troubleshooting and monitoring within a Microsoft Windows environment
- Group Policy management within a mixed client environment, filtering and targeting policies
- Troubleshooting data structures and drive mappings issues
- Benchmarking and server performance tuning
- Backup technologies (in particular Symantec NetBackup)
- Networking fundamentals and basic troubleshooting
- Linux based systems
- Managing and deploying Citrix based applications
- Experience working within ITIL aligned Service Delivery organization
- Worked in an Engineering environment
- Proven experience of delivering process efficiencies and improvements
- Clear and fluent English (Both verbal and written)
- Ability to build and maintain efficient working relationships with remote teams
- Demonstrate ownership of and accountability for relevant products and services
- Ability to plan, prioritise and complete your own work, whilst remaining a team player
- Willingness to engage with and work in other technologies
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04/26/2024
Summary
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Middle EastContent type
BlogsPublish date
04/26/2024
Summary
By implementing reforms in the public sector and wider society, the KSA’s Vision 2030 has greatly improved government efficiency, bringing about new growth and investment opportunities. What is Visio
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