Responsibilities
include:
Staff
Engagement:
-Provides key point of leadership for our
Sector/Office matrix within a geographic area. This includes the development
and mentoring of an effective and collaborative local management team,
including interface with our wider company.
-In
conjunction with Business Unit Director, Operations Director and Sector Lead(s)
identify KPI’s around staff engagement, business development goals and personal
KAM Revenue and Margin targets.
-Holds
periodic (monthly) management and staff meetings to provide BU and regional
business updates and coordinate management activities.
Staff
Administration:
-Selects
and/or participates in conjunction with the KAM/Sector leads the selection of
candidates for jobs within the region.
-Conducts
semi-annual performance reviews and annual career planning sessions for direct
reports.
-Promotes
effective performance management and career development practices throughout
the region to ensure employees reach highest possible performance level, job
satisfaction, and commitment.
-Ensures
compliance with policies and procedures and business management system (BMS)
throughout the region and all projects.
Win
Work:
-Executes
localized business development plans and activities aligned to our Sector
matrixed Annual Business Plans and growth strategy.
-In
conjunction with Ops Coordinators, Key Account Managers (KAM’s), Sector
organization Leads and Office Administrators maintain the Vision CRM system to
accurately reflect our Pipeline and upcoming Marketing/Proposal efforts.
-Undertakes
business development role locally in line with Sector/Sub Sector strategies
including target client identification and pursuit; securing and attending target
client meetings; capture manager role where appropriate; RFI/RFP issue
awareness and preparation; contract T&C review; pricing; negotiation; to
support Win Work.
-Develops
and implements strategic objectives for our Sector/Office matrix, including
core and growth services aligned with the company’s strategic initiatives.
Deliver
Work:
-Maintains
personal chargeability in excess of 70%, with a focus on 1 to 3 Key Accounts.
Project
Delivery:
-Working
in conjunction with the BU sector, division managers and project directors
provides oversight and monitors that projects are delivered on time, within
contracted budget, and to professional and technical standards.
-Promotes
that projects follow the prescribed delivery processes including but not
limited to project execution plans, schedules, risk management, and change
management in conjunction with the KAM.
Quality:
-In
conjunction with the KAM’s monitors and promotes that EDPM’s quality and technical
assurance program is followed on all projects.
SHE:
-Monitors
and promotes a strong safety awareness across the region.
-Works
with the regional SHE managers to ensure that safety performance is a foremost
objective in all aspects of the business, and that task hazard assessments
(THAs) or other safety planning tools are properly utilized on all projects.
-Participates
in the BU safety teams.
Financial:
-In
conjunction with the KAM monitors billing and collections and assists with
project risks and potential payment issues.
-In
conjunction with the KAM reviews monthly PSR and identifies issues to
Sector/Sub Sector.
Reporting:
-In
conjunction with the KAM monitors completion of Project Review Records (PRR’s)
-Provides
a monthly report and a weekly productivity gap report to the Senior Operations
Director.
Project
Resourcing:
-Supports
the BU sector and division managers, to properly staff projects. Works with the
recruiting team to identify and prioritize requisitions for the region.
Complexity:
-Manages
the staff and operations of a region/offices in multiple locations.
Decision
Making:
-Works
collaboratively within the Sector/Office matrix, under general direction of the
Sr Operations Director.
-Makes
approval decisions as specified in the Authorization Matrix.
-Accountable
to the Sector/Sub sector for profitability, project performance, and overall
results related to Operations Director’s direct KAM.
Work
Direction given to others:
-Directly
supervises project managers, technical professionals, and assigned technical
and administrative support staff.
-Responsible
for performance management and career development of direct reports.
Internal
Contacts:
-Interfaces
with Sector/Sub Sector Leads, Key Account Managers (KAM’s), Service Leads and
shared services.
-Interfaces
with technical professionals and administrative staff.
External
Contacts
-Represents
the organization in a leadership role to primary clients and key public
officials.
Qualifications
-Bachelor's
degree in field of practice. Post graduate degree preferred.
-Management
coursework and/or MBA preferred.
-This
level may be achieved by industry professionals or managers with minimum 15
years of experience since B.S., with at least ten of these years in a senior
operating management position.
-Professional
registration in field of practice is required, if available, e.g., P.E, RICS,
AACE, PMI, CCM.
-Excellent
technical and interpersonal skills.
-Proven
ability to manage large scope operations and provide leadership to multiple
levels of staff.
-Highly
skilled at promoting the firm and negotiating advantageous contracts.
-Must
have business vision, excellent communication skills, and be able to represent
the firm effectively to clients, key public officials, and the community in
general.
Benefits
Faithful+Gould offers its employees a robust rewards package which includes:
-Competitive salary
-Broad Employer based benefits package including medical/RX, dental, vision,
life, and disability insurance
-Generous time-off benefits
-401 (k) with employer match
-Flexible work schedules dependent upon approval as a result of assignment
demands
-Career development opportunities through our corporate university
-Highly-regarded tuition reimbursement program
-Valuable voluntary options including legal, long term care, pet insurance and
car insurance
Equal
Opportunity Employer
Faithful+Gould, an ATKINS company, is an equal opportunity, drug-free employer
committed to diversity in the workplace. Minorities/Females/Vet/Disability
candidates encouraged to apply. Please view Atkins Equal
Opportunity Statement
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